Product Manager - Technical

Job description

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end. **Overview** Rithum expects employees across all roles to leverage AI and technology to improve efficiency, streamline workflows, and create scalable ways of working. As a Technical Product Manager, you support and drive strategic product initiatives. You quickly build a clear understanding of platform technical capabilities and limitations to translate business needs into precise requirements. You help manage projects from planning through launch, maintaining end-to-end ownership across roadmap development, release readiness, and post-launch enablement. You work closely with Product, Engineering, Data Science, UX, and Client Success teams to prioritize and deliver impactful solutions. You use data, client feedback, and market insights to make informed product decisions, improve product value, and support successful adoption. **Responsibilities** - Support Senior Product Manager across strategic operations work streams. - Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs. - Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities. - Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement. - Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions. - Build and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisions. - Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives. - Analyze data, client feedback, and market signals to inform product decisions and improve feature value. - Oversee product documentation, release notes, internal enablement materials, and stakeholder communications. - Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption. - Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation. **Qualifications** Minimum Qualifications - 2+ years of Technical Product Management, Product Management, or technical project leadership experience at a software company. - Experience working on data, AI, ecommerce, marketplace, pricing, or content optimization products preferred. - Experience working closely with Engineering and Data Science teams on APIs, data workflows, analytics, or automation capabilities. - Demonstrated ability to translate ambiguous requests into clear requirements (user stories, acceptance criteria, and documentation) and drive work to completion across cross-functional teams. - Experience reading and interpreting API requirements and technical documentation (REST concepts, authentication patterns, payloads, and webhooks fundamentals). Preferred Qualifications - Bachelors or Advanced degree in a related field. - Experience with the Rithum for Brands (ChannelAdvisor) platform. - Intrapreneurial/founder mindset. - Experience with AI tooling for documentation, requirements gathering, and/or building solutions. - Integration-heavy environment exposure (APIs, webhooks). - Experience using tooling commonly associated with technical delivery and operations (JIRA, Notion, backlog tools, documentation tooling, and basic data analysis). **Travel Required** Up to 10% **Other Duties** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **What it’s like to work at Rithum** When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: - Partner with the leading brands and retailers. - Connect with passionate professionals who will help support your goals. - Participate in an inclusive, welcoming work atmosphere. - Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. - Receive industry-competitive compensation and total rewards benefits. **Benefits** - Enhanced Private Medical Insurance and a Health Cash Back Plan - Life insurance & disability benefits - Pension plan with 4% Company match - Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day - £45/month Remote work stipend for internet - Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program - Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career - Charitable contribution match per team member Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the [Accommodations Request Form](https://forms.office.com/r/v1qDcUpHLw). Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.