Product Manager (Transaction Monitoring)

Job description

[https://app.ashbyhq.com/api/images/user-content/eadb4172-e32d-48aa-b2d2-1be048f84b9c/1c9ccfe8-7946-4ad5-a384-897fea8db295/Bureau%20Careers%20gamechanger.png] ABOUT BUREAU Bureau is a unified risk decisioning platform for Compliance, Fraud, and Transaction risks. Our platform is a single decision-making engine, powered by a 1 billion+ identity knowledge graph. Over 150 Banks, fintechs, retailers, and digital platforms use Bureau to verify identities faster and stop fraud earlier globally. Bureau has raised $50M+ from renowned Silicon Valley and global investors including Sorenson Capital and PayPal Ventures and is expanding rapidly from APAC to Americas, Europe, and beyond. WHY BUREAU? Bureau is building the infrastructure that makes digital identities and transactions safe and trustworthy for billions of people. The mission is big, the problems are complex, and the impact is real. We hire people who want that level of responsibility. People who move fast, build systems from scratch, and care deeply about turning strategy into execution. If you want predictability or narrow scope, this won't be your place. If you want to shape how a scaling global company operates—keep reading. POSITION OVERVIEW We're looking for an experienced and proactive Product Manager - Transaction Monitoring to join our dynamic team. This role requires a unique blend of "hacker" energy, deep compliance knowledge, and extreme customer empathy. The role combines deep domain expertise with strong client-facing responsibilities, focusing on helping organizations combat evolving fraud threats through advanced risk management solutions and the strategic application of our product. If you thrive on tackling complex challenges, enjoy translating technical solutions into tangible business value, and excel in a collaborative environment, we want to hear from you. WHAT YOU’LL BE DOING As a Product Manager, you'll: - Vision & Strategy: Define the roadmap for our first-generation TM system, moving from manual spreadsheets to automated, AI-native, rule-based, and ML-driven detection. - Technical Architecture: Partner with Engineering to design a scalable real-time risk engine capable of handling high transaction volumes with low latency. - Feature Ownership: Lead the ideation and launch of core modules: Rule Engines, Alert Management, Case Investigation Workflows, and SAR (Suspicious Activity Report) filing. - Customer Empathy: Act as the "voice of the customer." Spend time with our internal Compliance and Ops teams to understand their pain points and build tools that make them 10x more efficient. - Serve as the primary functional and product point of contact for customer requirements, overseeing successful solution implementations and product adoption. - Friction Reduction: Design "smart" monitoring that reduces false positives, ensuring that good customers aren't caught in the net of over-sensitive triggers. - Feedback Loops: Establish a continuous loop where customer feedback directly influences the product iteration cycle. - Regulatory Alignment: Stay ahead of AML/BSA, KYC, and Sanctions regulations to ensure the product is "compliant by design." - Typology Development: Identify and build detection logic for emerging financial crime patterns (e.g., structuring, rapid movement of funds, mule accounts). - Vendor Management: Evaluate and integrate third-party data providers for watchlist screening and identity verification. - Consult with potential and existing clients to develop and implement customized fraud prevention rules and strategies using our product suite. - Analyze emerging fraud patterns and adapt detection methodologies, advising clients on how our product capabilities can address these evolving threats. - Conduct impactful pre-sales demonstrations and provide expert product consultations for prospective clients, clearly articulating our product's value proposition. - Troubleshoot and debug existing transactional monitoring systems, providing expert guidance on product and rule configuration and optimization to ensure peak performance and swift issue resolution. - Gather and synthesize market insights and client feedback to collaborate closely with internal product, engineering, and sales teams, contributing directly to product roadmap enhancements and future feature development. - Develop and deliver product training for clients and internal teams, ensuring a deep understanding of product functionalities and best practices for fraud and risk management. WHAT YOU’LL BRING - Minimum 3 years of experience in the transaction monitoring domain, specifically within pre-sales, product consulting, or a client-facing technical capacity. - Bachelor's degree in a relevant field such as Finance, Computer Science, Mathematics, or a closely related discipline. - Strong proficiency in SQL and data visualization. You should be able to query your own data to find "red flags." - Comfortable discussing APIs, webhooks, and system latency with engineers. - CAMS or CFE certification is a significant plus. - Strong analytical skills with a proven ability to identify, interpret, and act upon new and evolving fraud patterns, leveraging data to inform product recommendations. - Excellent written and verbal communication and presentation skills, demonstrating the ability to articulate complex technical and product concepts clearly to both technical and non-technical audiences. - Demonstrated adaptability and a genuine eagerness to learn new technologies, methodologies, and industry best practices in both fraud/risk and product management. - A customer-focused mindset coupled with a strong problem-solving orientation and the ability to drive product adoption. Familiarity with product lifecycle management and Agile methodologies is a plus. OUR CULTURE - We hire self-motivated people and get out of their way - We value performance, not hours worked - Speed, ownership, and impact matter most COMPENSATION - Competitive salary + potential equity - Health benefits, flexible PTO, learning budget [https://app.ashbyhq.com/api/images/user-content/eadb4172-e32d-48aa-b2d2-1be048f84b9c/6fccb083-d8dc-45b1-b1fa-bf1309a7b74b/Bureau%20Careers%20Bottom.png] [https://app.ashbyhq.com/api/images/user-content/eadb4172-e32d-48aa-b2d2-1be048f84b9c/94e1a182-4d95-4398-9076-0c819236e8c9/Bureau%20career%20benefits.png]