Product Manager - Unattended Payment Environments

Job description

## ## Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. ## What's Exciting About the Role As the **Global Unattended & Petro Hardware Product Manager,** you will own the strategy, roadmap, and lifecycle of Verifone’s unattended and petroleum‑focused hardware platforms. This is a **global role**responsible for defining and evolving device portfolios used in kiosks, vending, transit, EV charging, fuel dispensers, and other unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‑term lifecycle management. Working closely with engineering, industrial design, platform software, certification, operations, sales, and marketing teams, you will ensure Verifone delivers scalable, compliant, and competitive hardware solutions across global markets. **This is a hybrid role that will work out of our office in Alpharetta, GA or London, UK.** ## Key Responsibilities **Product Strategy & Portfolio Ownership** - Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms. - Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends. - Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long‑term platform sustainability. - Drive decisions on product investments, enhancements, variants, and end‑of‑life planning. **Market & Customer Insight** - Leverage deep understanding of the **payments ecosystem**, unattended environments (kiosks, vending, transit, EV charging), and petroleum retail workflows to inform product direction. - Engage directly with customers, partners, and regional teams to validate requirements and prioritize features. - Monitor global regulatory, certification, and compliance needs (e.g., payments, security, accessibility) that impact hardware design and deployment. **Cross‑Functional Execution** - Work closely with hardware, firmware, and platform engineering teams to translate market needs into clear product requirements. - Validate early product definitions, concepts, and prototypes with customers and internal stakeholders. - Partner with Product Marketing to support positioning, launch readiness, and enablement activities. - Collaborate with operations, supply chain, and quality teams to ensure successful product delivery at scale. **Lifecycle & Delivery Management** - Own product definition from concept through development, launch, and ongoing evolution. - Ensure product plans align with customer timelines, certification constraints, and global rollout needs. - Support internal teams by acting as the primary product authority for unattended and Petro hardware platforms. ## Required Experience - Bachelor’s degree in Engineering, Computer Science, Electronics, or a related technical field (or equivalent experience). - Strong experience in **product management for hardware or hardware‑enabled platforms**. - Demonstrated knowledge of **payments**, payment devices, or transaction‑driven environments. - Experience working with cross‑functional teams across multiple geographies and time zones. - Ability to read, understand, and contribute to technical documentation and specifications. - Excellent written and verbal communication skills in English. - This role requires approximately 20% travel, including visits to customer sites, regional team engagements, and industry events across global markets. ## Preferred Experience - Experience with **unattended payment environments** (e.g., kiosks, vending, transit, EV charging). - Petroleum retail or fuel dispenser experience is a strong plus, but not required. - Familiarity with hardware and software development lifecycles. - Exposure to Agile development practices and tools (e.g., Jira, Confluence). - Knowledge of fintech, embedded systems, or secure payment technologies. ## Key Competencies - **Strategic Thinking:** Ability to align product decisions with long‑term business and platform strategy. - **Customer‑Centric Mindset:** Strong focus on solving real customer problems in complex environments. - **Analytical Skills:** Comfortable evaluating market data, customer input, and tradeoffs to drive decisions. - **Collaboration:** Effective at influencing and leading without direct authority. - **Execution Focus:** Able to balance strategic vision with practical delivery realities. ## Our Commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status. ##