Product Manager, Utilities - Sustainability

Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. This Product Manager will own the product path that turns utility and building energy data into trustworthy sustainability outcomes: benchmarking, performance standards readiness, audit/RCx report workflows, green energy understanding, and reporting that asset managers and sustainability teams can defend. You’ll work closely with Utility Operations / Utility Expense Management product and engineering, talk to sophisticated customers every week, and ship capabilities that reduce manual ESG fire drills while opening a durable growth lane for Entrata Utilities. ### Responsibilities: - Deep sustainability / ESG literacy in the built environment — can explain and apply Scope 1, Scope 2, and Scope 3 concepts and calculations; fluent in ENERGY STAR Portfolio Manager benchmarking requirements; conversant in Building Performance Standards (BPS), energy audits, and Retrocommissioning (RCx) reports; understands green energy / renewable procurement concepts (e.g., RECs, green tariffs, on-site generation) at a product level; familiar with GRESB, SASB (and adjacent frameworks like CRREM, LEED, local benchmarking ordinances). - Product management craft in B2B / proptech or utilitytech — discovery, prioritization, clear requirements/acceptance criteria, release readiness, and partnering with engineering without needing to be the engineer. Comfortable owning ambiguous 0→1 and 1→n problems. - Multifamily or commercial real estate utility domain awareness — utility billing, commodities, vacancy/common area vs. resident, or energy data workflows. Candidates from sustainability consulting who have sat next to operators are welcome if product muscle is strong. ### Minimum Qualifications: - Strong working knowledge of GHG Protocol-style Scope 1, Scope 2, and Scope 3 concepts and how calculations show up in real portfolios (activity data, emission factors, location- vs market-based Scope 2, common Scope 3 categories for real estate) - Direct multifamily or commercial real estate operator / owner experience - GRESB or SASB reporting and document creation experience ### Education and Experience Requirements: - Bachelor’s degree and 3+ years in product management (or equivalent ownership) for B2B SaaS, proptech, utilitytech, or closely related domains — OR 5+ years in sustainability/energy consulting with clear evidence of shipping software products. - Credentials or coursework such as CEM, LEED AP, WELL, GHG accounting certificates (helpful, not required). - Experience with utility billing, submetering, vacancy cost recovery, or energy data platforms. - Experience with local benchmarking ordinances or BPS programs (e.g., major US city/state programs). ### AI & Operational Fluency: - **AI Integration:** Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables. - **Strategic Oversight:** Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations. - **Data Governance:** Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models. - **Prompt Competency:** Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.