Product Marketing Manager

Job description

## **About Feathery** Feathery is the AI operating system for financial institutions. With hundreds of clients and over $30 million raised, Feathery is the fast-growing leader in financial agentic automation. Industry leaders like Tokio Marine, Sequoia Financial, and Cerity Partners run their client-facing workflows on Feathery, from onboarding and risk assessment to reconciling systems and generating proposals and reports. At the center of it all is Robin, our AI operations assistant. Robin scans client documents, configures and deploys workflows, assists users in their day-to-day work, takes notes during meetings, and supports a growing range of operational tasks across the client lifecycle. We're building a future where financial operations shift from paperwork, manual data entry, and disconnected systems to intelligent, automated workflows that let firms spend their time on clients instead of process. We're proud to be backed by world-class investors who share that vision, including Portage Ventures, Allstate Ventures, and Index Ventures, among others. We're driven by a shared commitment to excellence and velocity. Our values — Own the Problem, Grit Beats Gloss, Say It Straight — shape how we work and grow as a team. ## Why We’re Hiring As Feathery scales across financial services, we’re investing in a world-class go-to-market motion to keep pace. With growing enterprise demand and new product capabilities rolling out quickly, we need strong product marketing to sharpen our positioning, accelerate adoption, and enable our Sales and Customer Success teams to win. We’re hiring a Product Marketing Manager to own strategic positioning, competitive differentiation, product launches, and the voice of the customer. You’ll help shape how Feathery tells its story internally and externally, translating complex product capabilities into clear narratives that resonate with enterprise buyers. You’ll collaborate closely with Product, Sales, Customer Success, and Leadership to refine our market strategy, influence product direction, and build the messaging and enablement that help win enterprise deals. ## About the Role What makes this an exciting role to step into? You’ll have significant ownership, with a few things that make this opportunity stand out: - Driving an AI-native marketing organization, shaping marketing in the AI era - We have lots of fun making videos for launches: see examples for [our Robin launch](https://lnkd.in/p/gbHD9JSc) and [Proposals](https://lnkd.in/p/g6gHAy-H) - Ability to build and hire a team, and grow into a marketing leader You’ll play a key role in shaping how Feathery tells its product story and brings it to market, with direct impact on customer adoption and growth. ## What You’ll Do ### Go-to-Market, Positioning & Product Launches - Define and evolve Feathery’s core messaging, positioning, and value propositions across insurance and wealth management - Lead go-to-market strategy for new products and feature launches, from narrative and positioning through enablement and launch execution - Translate complex product capabilities into clear, compelling messaging for enterprise buyers - Partner with Product and Marketing to bring new capabilities and use cases to market ### Sales Enablement & Competitive Intelligence - Develop customer-centric collateral including decks, one-pagers, case studies, product pages, and other GTM assets - Partner with Sales and Customer Success to build enablement that helps win competitive deals, shorten deal cycles, and expand accounts - Analyze competitors, market trends, and buyer insights to strengthen Feathery’s differentiation - Ensure internal teams are aligned on the latest product updates, positioning, and GTM priorities ### Customer & Market Insights - Champion customer research and voice-of-customer initiatives to refine messaging and identify new opportunities - Develop customer stories and case studies that demonstrate Feathery’s impact - Partner with Product to inform roadmap priorities based on customer insights, usage patterns, and feedback from the field - Identify emerging customer needs, use cases, and market opportunities across insurance and wealth management ## About You - 5+ years of B2B SaaS Product Marketing experience, including ownership of product launches and go-to-market programs - Proven track record of positioning technical or workflow automation products for enterprise customers - Exceptional storytelling and communication skills — able to distill complex technology into compelling narratives - Experience building sales enablement and competitive intelligence programs - Strong cross-functional collaboration skills across Product, Sales, Customer Success, and Marketing - Deep curiosity about customers and how they evaluate and buy technology - Ability to operate both strategically and tactically in a fast-paced environment ## Bonus - Experience in financial services, insurance, wealth management, or other regulated industries - Technical proficiency or familiarity with APIs, workflow automation, or data platforms - Experience with AI-powered products - Background in high-growth B2B SaaS environments ## What We Offer - Competitive compensation and equity - Health, dental, and vision coverage - Unlimited PTO - Downtown Toronto office location - Stocked office pantry with snacks and ready-to-eat meals - A supportive, low-ego team that values ownership and growth - Company offsite to connect and recharge Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.