Product Operations Manager

Job description

**About Checkr**Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on [Forbes Cloud 100 2025 List](https://www.forbes.com/lists/cloud100/) and is a Y Combinator 2024 [Breakthrough Company](https://www.ycombinator.com/blog/yc-top-companies-2024). **What you’ll do** - Lead and execute end-to-end delivery of high-priority product programs across different teams within Checkr, from early access with external customers through GA exit criteria and post-launch follow-through - Build integrated program plans that define scope, milestones, owners, dependencies, decision points, success measures, and escalation paths - Run the quarterly and annual product planning cadence with Product, Design, and Engineering leadership - Define, track, and report on product KPIs, operational metrics, and SLAs alongside product managers, engineers, and data scientists - Build agentic workflows and processes using tools like Claude Skills and Cowork to raise engineering velocity and launch quality - Own cross-departmental initiatives without a single owner, such as internal tool rollouts and PRD templates, and turn launch retros into better defaults **What you bring** - 4+ years in product operations, technical program management, product management, or business operations, ideally at a technology company handling sensitive or regulated data - Track record of leading complex, cross-functional launches or multi-quarter programs from strategy through rollout and adoption - Experience building repeatable systems for roadmap, prioritization, and planning across product and engineering teams - Hands-on fluency with AI tools (e.g., Claude Skills, Cowork, Codex), plus strong written and verbal communication, including concise, decision-ready updates for senior stakeholders - Exceptional communicator who influences without authority across diverse stakeholders (Product, Eng, Legal, Security, GTM) and delivers concise, decision-ready executive updates - Familiarity with enterprise B2B SaaS, phased rollouts, or compliance-driven environments (FCRA, EEOC, GDPR, CCPA) is a plus - An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes **Pay Transparency Disclosure** *We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see*[*our website*](https://checkr.com/company/careers)*.* On-target Earnings OR Base Salary range (San Francisco, CA) $159,000—$187,000 USD On-target Earnings OR Base Salary range (Denver, CO) $134,000—$158,000 USD **What We Offer** - A fast-paced and collaborative environment - Learning and development allowance - Competitive cash and equity compensation, and opportunity for advancement - 100% medical, dental, and vision coverage - Up to $25K reimbursement for fertility, adoption, and parental planning services - Flexible PTO policy - Monthly wellness stipend *At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.* **Equal Employment Opportunities at Checkr** *Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the* [*San Francisco’s Fair Chance Ordinance*](https://www.sf.gov/worker-rights-san-francisco)*.* **Applicant Privacy Policy** If you are a California resident or are located in Alberta or British Columbia, our [Applicant Privacy Policy](https://checkr.com/legal/applicant-privacy-policy) applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process. **For applicants in Massachusetts:**It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *\*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., [name@checkr.com](mailto:name@checkr.com) or [name@ext.checkr.com](mailto:name@ext.checkr.com)).*