Product Operations Specialist

Job description

Job Summary We are seeking a Product Operations Specialist to own and maintain accurate, complete, and up-to-date product data across SAP and SalesForce platforms as the focal point for product data within the product management team. This person will manage the end-to-end product lifecycle data process from new product setup and configuration through product changes, transitions, and end-of-life activities, and will conduct regular data audits to identify and resolve inconsistencies across systems. In support of new product launches, this person will ensure all required data is accurately entered and validated in SAP and SalesForce prior to go-to-market. Beyond data management, the Product Operations Specialist will identify, document, and standardize product management processes across the function, developing and maintaining a library of BOPs, playbooks, and process documentation while leading continuous improvement initiatives within product management. This role will establish and track key operational metrics and KPIs to measure the health of product management processes and champion the adoption of standardized workflows and tools across the team. The position reports directly to the Global Product Management Leader, and will be located in Boulder, Colorado, USA. Key Characteristics Demonstrated experience in product operations, business operations, sales operations, or a related role Hands-on experience working with SAP (product/material master data, pricing) and SalesForce platforms, including the CPQ (Configure, Price, Quote) module. Strong analytical skills with a high attention to detail and a commitment to data accuracy Demonstrated ability to document, improve, and implement business processes Excellent project management skills with demonstrated ability to prioritize and execute tasks as defined within a project action plan Self-motivated to own projects and drive results with attention to detail Duties & Responsibilities Own and maintain accurate, complete, and up-to-date product data across SAP and CPQ platforms, including product configurations, pricing structures, SKUs, and portfolio attributes Serve as the primary point of contact and subject matter expert for product-related data within SAP and SalesForce systems for the product management function Manage the end-to-end product lifecycle data process — from new product setup and configuration to product changes, transitions, and end-of-life activities Audit product data on a regular cadence to identify and resolve inconsistencies, gaps, or errors across systems Support new product launches by ensuring all required data is accurately entered and validated in SAP and SalesForce prior to go-to-market Collaborate with developers in Jira to make enhancements to SalesForce functionality and develop and test CPQ structure and logic. Identify, document, and standardize product management processes across the function. Develop and maintain a library of business operating procedures (BOPs), playbooks, and process documentation for the product management team Lead continuous improvement initiatives by identifying gaps in product management fundamentals and recommending practical solutions Establish and track key operational metrics and KPIs to measure the health and efficiency of product management processes Drive adoption of standardized workflows and tools across the product management team Act as the liaison for company-wide initiatives outside of the Analytical Solutions business unit that involve product management Partner with stakeholders to gather requirements, define processes, and implement solutions that improve the product management team's effectiveness Support system enhancements, tool implementations, and change management efforts that impact the product management organization Knowledge, Skills & Abilities Experience working within product management or supporting a product portfolio Familiarity with tools such as SAP, SalesForce, Google Suite, and Monday a plus Experience with data visualization tools such as Power BI or Tableau Ability to analyze the financial performance of a product line Outstanding judgement, analytical, and critical thinking skills Education & Experience Required: Bachelor’s Degree in Business, or related field, or equivalent professional experience in a business role (typically 4+ years) Minimum of 3 years professional experience in a product-centric role (e.g., product management, marketing, sales operations) At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $80,000 - $100,00 USD annually. Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan - 3% default contribution plus matching! Flexible Spending & Health Saving Accounts AD&D Insurance Disability Insurance Tuition Reimbursement This position is expected to stay open until September 1, 2026. Please submit your application by this date, to ensure consideration. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**** Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due. All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.