Product Owner

Job description

Title: Product Owner Reports to: Associate Director, DevOps Department: DevOps Location: Kyiv, Ukraine – Remote Term: Full-Time About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! Position Overview We are seeking a Product Owner to join our DevOps team and help shape the continued development of Atlas Technica’s internal and client-facing technology platforms. As a Product Owner, you will define the vision, roadmap, and priorities for key platform services, balancing customer value, business objectives, and technical considerations to drive product success. The Product Owner will lead product discovery, translate validated opportunities into clear requirements and measurable outcomes, manage and prioritize the product backlog, and work closely with Engineering, Quality Assurance, Customer Support, and other stakeholders throughout the product lifecycle. The successful candidate will combine strong product ownership experience with analytical thinking, customer empathy, clear communication, and the ability to make thoughtful, evidence-based decisions across competing priorities, technical constraints, and available capacity. Position Responsibilities: Own and prioritize the product backlog for assigned SaaS platform services, including areas such as connectivity, authentication and authorization, APIs and integrations, workflow services, and notification systems Develop and maintain a comprehensive understanding of assigned products, users, existing functionality, business processes, technical constraints, company standards, roadmap, and intended future state Lead product discovery activities, including customer interviews, Customer Support shadowing, research, and hypothesis validation to identify customer needs, pain points, and product opportunities Contribute to product strategy, roadmap development, quarterly planning, and prioritization decisions Evaluate incoming requests based on customer value, business impact, product strategy, current capabilities, risks, dependencies, planned improvements, and available capacity Translate validated product opportunities into clear requirements, use cases, user stories, acceptance criteria, priorities, and measurable outcomes Collaborate closely with Engineering, Quality Assurance, Customer Support, and other stakeholders throughout product discovery, development, delivery, and continuous improvement Define and monitor product KPIs to evaluate usage, adoption, customer behavior, and product outcomes Combine quantitative data with customer and stakeholder feedback to identify product gaps, improve adoption, and inform roadmap decisions Balance competing stakeholder priorities and make transparent, evidence-based product decisions within the role’s delegated authority Clearly communicate product priorities, decisions, trade-offs, roadmap changes, results, and supporting rationale to technical and non-technical audiences Support successful product changes through internal education, demonstrations, stakeholder communication, and timely follow-through on assigned actions Requirements: 5+ years of experience in product ownership, product management, or a closely related role, preferably within a SaaS or technology environment Proven experience owning the product lifecycle from discovery and roadmap development through backlog prioritization, delivery, launch, measurement, and continuous improvement Strong product discovery skills, including customer interviews, market research, competitor analysis, and hypothesis validation Ability to translate business objectives and user needs into clear product requirements, use cases, user stories, acceptance criteria, priorities, and measurable outcomes Strong analytical and data-driven decision-making skills, including experience defining and tracking product KPIs Experience analyzing product adoption, funnels, retention, conversion, churn, or other relevant performance indicators Experience with A/B testing, product experimentation, and metrics-based evaluation Strong stakeholder-management and risk-management skills with the ability to balance competing priorities across multiple teams Excellent written and verbal communication skills with the ability to communicate effectively with technical and non-technical stakeholders Advanced English proficiency at C1 level or higher for collaboration with international teams and stakeholders Experience using AI tools for research, analysis, prototyping, workflow automation, or other product-management activities Desirable Qualities: Experience working within or supporting the Managed Service Provider industry, particularly organizations serving the U.S. market Experience working within complex corporate environments and collaborating across multiple teams and stakeholder groups Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or comparable product or Agile certification Familiarity with product analytics platforms such as Mixpanel or similar tools Experience working closely with DevOps, Engineering, SaaS platform, API, integration, or shared-services teams Strong customer-focused mindset with the ability to combine qualitative feedback and quantitative data into practical product decisions Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.