Product Owner

Job description

The role At Mia-Platform, we build cutting-edge software that empowers enterprises to accelerate their digital transformation and master platform engineering. We are seeking a talented Product Owner to join our team. In this role, you will be the key driver in managing digital products and projects directly for our clients - ranging from building brand-new digital products from scratch to maintaining and scaling high-impact existing platforms. Acting as the crucial bridge between client stakeholders and our internal engineering teams, you will combine functional analysis, technical understanding, and project management skills to turn business objectives into high-quality digital solutions delivered on time and within budget. Responsibilities will include Client Relationship & Product Strategy Act as the primary contact for client stakeholders, leading regular alignment meetings to share roadmaps, timelines, project updates, progress reports (SAL), and risk/criticality management. Gather and translate client project requirements into clear, actionable Epics, User Stories, and Enabler Stories through accurate functional/technical analysis and estimations. Formulate and present tailored project proposals and estimations to clients, factoring in potential risks and strategic opportunity. Manage and prioritize the Product Backlog based on client business value, strategic goals, and operational priorities. Execution, Delivery & Financial Oversight Hold content authority over User Stories and Acceptance Criteria, ensuring internal teams fully understand the scope and business intent. Support internal development teams through active participation in Agile ceremonies to drive effective sprint execution. Oversee project delivery and financial performance, ensuring projects remain strictly within budget and monitoring expenditure against planned estimates. Manage the end-to-end delivery lifecycle: User Acceptance Testing (UAT), release management, client feedback integration, change requests (CR), and incident management. Ensure operational stability and high performance for large-scale client products (used by millions of end-users), incorporating monitoring stacks, alarm management, and incident response/on-call readiness into delivery planning. Proactively suggest improvements to user flows and product features based on direct client usage and technical observations. Leverage AI tools and methodologies to improve task management, automate team workflows, and implement advanced/predictive delivery KPIs to optimize client reporting and project outcomes. Team Leadership & Culture Foster continuous improvement and adherence to Agile/Scrum best practices within the internal cross-functional team. Build a collaborative, transparent, and challenging team environment through open and effective communication. 2+ years of experience as a Product Owner, Project Manager, or IT Consultant, with proven experience managing client-facing projects. Strong track record of managing, monitoring, and reporting on project budgets and delivery timelines. Ability to translate complex client needs into clear technical and functional specifications. Understanding of Agile/Scrum processes and project delivery lifecycles. Exceptional communication and stakeholder management skills, with confidence in moderating discussions, aligning priorities, and presenting pragmatic solutions to clients. Practical mindset with strong problem-solving skills and a focus on grounding strategic ideas into tangible outputs. Experience or familiarity with toolsets like Jira/Confluence is a plus, but adaptability and strong methodology are prioritized. 🌟 Why Mia-Platform? Born with a startup spirit, Mia-Platform is a fast-growing tech product company where innovation, continuous learning, and high performance drive everything we do. We tackle ambitious technical challenges, work hard, and evolve quickly - all while building a human-centric, generative, and fun environment. Our culture is built on Better Development - and that applies to our people just as much as our software. Here is a glimpse of what everyday life looks like when you join us: 💼 Total Compensation We offer a comprehensive Total Compensation package: a competitive base salary, incentives tied to individual and team performance, and complete employee benefits. National Bargain Agreement: Terziario, Commercio Total Package: €40.000/45.000 (comprising base salary and performance-based variable bonuses) Meal vouchers worth €7.00/working day Health Insurance Pension Plan Access to dedicated corporate discounts and promo codes for various services, products, and travel 💻 Smart hybrid work (50/50) We believe in the power of in-person collaboration combined with remote autonomy, working on a standard 50% office/50% remote baseline. Seasonal full-remote: during peak summer and year-end holidays, we switch to 100% full-remote. HQ experience: our Milan HQ is built to help you focus and collaborate seamlessly, while making space for fun. You’ll find great workstations alongside areas to unwind and play (ping-pong, games, and dedicated lounge areas), two fully stocked kitchens with free snacks and drinks, a rooftop terrace, and beer on tap after 6:30 PM! 🌱 Growth, Learning & Tech Community We invest in your continuous evolution through structured career paths, training courses, certifications, and direct access to the Mia-Platform learning hub and our company library (both physical in our Milan office and digital). We actively nurture the tech community, hosting local meetups like Master the Vibe. 🎉 Celebrate everything & Big events We take our core value Have Fun very seriously. Every area has a dedicated budget to celebrate milestones and organize Team Building activities during work hours. You’ll also take part in iconic internal events like Platmosphere, annual Kick-Offs, epic Summer and Winter parties, monthly breakfasts, and receive a premium Welcome Kit on your Day 1! 🌈 Diversity, Community & Planet We turn our values into daily concrete actions. We organize high-level DE&I talks where family and friends are always welcome to join, and actively align our processes with official gender equality standards. Plus, we love the planet: we ban single-use plastic, minimize waste, and make our major corporate events Carbon Neutral.