Product Owner, Epay

Job description

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization. ***OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016!*** OTR Solutions is hiring an execution-focused **Product Owner, Epay** to own day-to-day delivery for Epay, the payment and audit platform at the center of our Broker Services portfolio. You will translate business intent into clear, testable work, keep the backlog healthy and ready, and partner with Engineering, QA, Design, Operations, and business stakeholders to ship improvements our broker customers rely on every day. This role exists to raise the bar on backlog quality, user story definition, roadmap execution, stakeholder alignment, release management, and delivery predictability across the Epay platform. This is a hands-on role for someone who enjoys being close to the work and takes ownership of outcomes, not just tickets. **Epay is OTR’s broker back-office automation and carrier payments product.** It supports document audits, invoice automation, carrier payments, billing, TMS integrations, and integrated working capital through OTR Factoring. Our customers are freight brokers, with finance teams in accounts payable and accounts receivable serving as the platform’s primary users. The platform follows a regular production release cadence and connects to the TMS systems brokers already use, including Turvo, TAI, Revenova, and McLeod. **Please note: We do not sponsor work-related visas.\*\*** **Responsibilities:** - Own and maintain the Epay product backlog, prioritizing work based on business value, risk, and roadmap commitments - Ensure every item entering refinement is clearly defined, testable, and ready for implementation - Maintain backlog health, including acceptance criteria, states, permissions, loading, empty, and error conditions - Translate stakeholder intent, business value, and success criteria into clear user stories and acceptance criteria - Document workflows, process models, and supporting materials for audit, invoicing, payment, and billing scenarios - Partner with Design and UX to validate workflows, edge cases, and usability before development begins - Lead or support backlog refinement, sprint planning, and release planning by providing timely clarification and decisions - Work with the Tech Lead to clarify scope, sequencing, dependencies, and technical constraints, including TMS and API integrations - Identify delivery risks early and drive them to resolution - Own business-level user acceptance testing and validate completed work against requirements before acceptance - Coordinate with QA to ensure test scenarios cover UI behavior, end-to-end workflows, and regressions - Participate in release-readiness and go/no-go decisions - Help prepare release notes for internal teams and customer audiences - Communicate status, risks, plans, and scope changes to Product leadership, Broker Services, and Operations - Incorporate feedback from Support, Implementation, Analytics, and customers into backlog refinement - Continuously improve backlog quality, requirements practices, and delivery processes across the team **What we look for:** - 4–7 years of experience as a Product Owner, Business Analyst, Product Analyst, or in a similar role - Hands-on experience with Agile software development, backlog management, sprint planning, user acceptance testing, requirements definition, and the software development lifecycle - Exceptional user story and acceptance criteria writing skills, including experience supporting UI and UX features - Comfort reviewing wireframes, mockups, and prototypes with a strong understanding of the end-to-end user experience - Experience creating process models and workflow documentation - Familiarity with TMS platforms such as Turvo, TAI, Revenova, or McLeod and the load lifecycle processes is a must - Working knowledge of APIs and system integrations, with the ability to contribute to technical discussions with Engineering - Basic understanding of data analysis and reporting concepts - Strong communication and stakeholder management skills with the ability to influence without direct authority - Experience with Azure DevOps, Jira, or a similar backlog management platform - Experience with Asana or a similar project management platform - Experience with Lucidchart, Miro, or similar process-mapping tools - Experience with payments platforms, AP/AR solutions, FinTech products, transportation or logistics technology, broker or carrier software, or audit and payment workflow systems preferred - Familiarity with Aha! or Confluence is a plus - Proactive problem-solving skills and a strong sense of accountability - Ability to balance speed, quality, and user impact when making daily tradeoffs **Perks and Benefits:** OTR provides a competitive, comprehensive compensation package for our full-time employees: - Paid Certifications - Certification Bonus - Eligibility for Individual and Company bonus programs - Medical, Dental, Vision, Life/AD&D Insurance, Short-Term Disability - Pet Insurance, Paid Family Leave, Employee Assistance Program - Fully Paid Maternity Leave - 401(k) with Company Matching - Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays - Travel Stipend to support Work Life Balance - Leadership Development and Training - Continuous Learning + Professional enhancements - Weekly Catered Lunches + Casual Dress Code - Company Paid Fitness Membership - Volunteer Days and Opportunities with Company-Partnered Charities - Internal Inclusion programs OTR’s mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness. OTR Solutions is an Equal Opportunity Employer.