Product Owner - Internal IT

Job description

Signicat is a pan-European digital identity company that makes it easy and safe for organizations to know who they are interacting with online. Using our proprietary technology, we help companies and public organizations securely verify the identities of people and businesses, authenticate users, and enable compliant electronic document signing, so their customers can access services and complete online processes with confidence. Today, Signicat employs over 530 people across 20 offices in 15 European countries. We work with leading banks, fintechs, telcos, public authorities, healthcare providers, and enterprises across retail and mobility to deliver trusted digital identity and onboarding solutions at scale. Joining Signicat means contributing to a mission that has a real impact on how society works and trusting each other in an increasingly digital world. Please note that due to the summer holiday season, interviews for this position will resume after August 10th. 🚀 The role We are looking for an experienced IT Product Owner to join our Internal IT Team within the Enterprise Platform department. Our mission is to empower and enable everyone at Signicat to be as effective as possible. In this role, you will be the crucial link between our employees, business stakeholders, and the IT team while at the same time participating and supporting in the operational work. You will ensure our internal systems and processes are streamlined and effective, enabling everyone to do their best work. You will take ownership of the backlog for key internal IT products and services, drive improvements, and deliver tangible value that aligns with Signicat's strategic goals. For a candidate who demonstrates strong leadership, this position offers a clear path to future team management. You will report to the VP Enterprise Platform. Your impact will include: Shaping the future of our tools: Owning and prioritizing the backlog for our internal IT products, using your insight to make the right decisions for the business. Enhancing our daily work: Ensuring the Signicat IT landscape is reliable, secure, and scalable for all employees. Collaborating across the business: Working closely with stakeholders and colleagues throughout the company to understand their needs, challenges, and priorities. Turning ideas into action: Translating business requirements and requests from across the company into clear, actionable items and deliverables for the IT team. Driving continuous improvement: Championing and promoting better ways of working and leading the adoption of new tools and processes, with a constant focus on user experience and business value. 🎯 Who we’re looking for We are seeking a candidate with a passion for technology and a proven ability to bridge the gap between business needs and IT solutions. You are an excellent communicator and collaborator, ready to take on a leadership role to improve our internal IT landscape. We are looking for someone with proven experience as a Product Owner, IT Business Analyst, or in a similar role. We're looking for someone who brings: Proven experience or potential: A track record as a Product Owner or IT Business Analyst, or a demonstrated passion and aptitude for the role. Deep technical understanding: A solid grasp of IT systems, cloud services, and enterprise tools (like Microsoft 365, Azure, Google, Atlassian, etc.). A collaborative spirit: A demonstrated ability to foster teamwork and communicate effectively with both technical and non-technical colleagues. A proactive and structured mindset: A talent for prioritization, a structured approach to problem-solving, and a drive to get things done. Familiarity with modern ways of working: Comfort with Agile principles and IT service frameworks. What success looks like in your first year: Improved Backlog Management: You will have established a transparent and prioritized backlog for our key internal IT products, directly aligned with business objectives and stakeholder needs. Clear Stakeholder Communication: You will have implemented a clear and effective communication flow, ensuring stakeholders are consistently informed about progress, priorities, and timelines. Tangible Employee Enablement: You will have delivered key improvements and initiatives that demonstrably enhance employee productivity and satisfaction with our internal IT tools and services. Strong Cross-functional Relationships: You will have built strong, collaborative relationships with key stakeholders across the company, establishing yourself as a trusted partner for the IT team. Measurable Value Delivery: You will have successfully overseen the delivery of several key initiatives from the backlog that provide measurable value to the organization. What we offer: Tailored benefits package by location - we aim to empower our employees by offering customised benefits suited to each market Vilnius: Modern workplace - our contemporary yet homey office in Vilnius offers a pet-friendly environment and features an outdoor terrace situated in the vibrant district of Paupys Your tech, your way - choose the tech gear that aligns with your comfort and meets your preferences Hybrid work style - collaborate with the team in-office several days a week and embrace the flexible work model Work-life balance - enjoy extra paid days off during the summer and Christmas season annually. Also, we will celebrate your work anniversaries with additional days off to recognise and reward your milestones Health & Wellness - we prioritise your physical and mental well-being by providing designated packs and access to the Headspace app Continuous growth - quarterly development talks, a dedicated time during working hours each week for training and development, defined career paths and internal mentorship opportunities Customised onboarding - we will prepare an Onboarding Plan to ensure an easy and smooth beginning Be part of an international team - the opportunity to work from any other Signicat office for 2 months per year and 3 weeks per year from any European country Give back to the community - option to use 16 hours of paid volunteer time each year to support a charity or cause you are passionate about Empowering feedback culture - by using employee engagement tools, we ensure that every voice is heard, empowering us to grow together Meet-ups - frequent office gatherings and biennial Kick-off event to bring every Signicat under one roof that you don’t want to miss Salary 3,500-3,950 €/mon. gross. We are open to discussing a different salary based on your skills and competencies.