Product Quality Specialist

Job description

Who Are We? Ditch Witch is a premier division of The Toro Company. At Ditch Witch in Perry, Oklahoma we pride ourselves on being the leading manufacturer in the underground pipe and cable market. Our plant in Perry stands out because it's a place for people to learn and thrive. We enjoy coming to work because our plant is our community, we see our teammates not only as co-workers but as neighbors and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world. We invite you to apply and join a team of highly skilled, and highly passionate people. Sponsorship: Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future. Product Quality Specialist at Ditch Witch: The Product Quality Specialist supports the development and launch of high-quality Ditch Witch products through the application of Advanced Product Quality Planning (APQP), structured problem solving, and risk-based decision making throughout the New Product Development (NPD) process. This role works closely with Engineering, Manufacturing, Product Support, Suppliers, and Quality personnel to identify risks, solve problems, and support successful product launches. This role plays an active part in developing, implementing, and improving APQP processes to support new product development and manufacturing operations at Ditch Witch. Success requires the ability to work effectively across functions, build trust, and apply quality tools in a way that drives meaningful results. What Will You Do? Develop, implement, facilitate, and continuously improve APQP processes and quality planning activities throughout the New Product Development (NPD) process, including risk assessments, quality reviews, and production readiness activities. Work closely with Engineering, Manufacturing, Product Support, Suppliers, Quality, and Supply Management personnel to identify and mitigate risks, resolve quality concerns, and drive product and process improvements. Evaluate product, process, supplier, and field performance data to identify risks, drive corrective actions, and support continuous improvement efforts. Lead and participate in root cause investigations, corrective actions, preventive actions, and continuous improvement activities. Develop and maintain strong working relationships with internal teams and suppliers to support quality objectives and effective communication. Communicate quality risks, findings, and recommendations to stakeholders across multiple functions and organizational levels. Maintain quality documentation, reports, project deliverables, and quality records for supported products and programs. Support the delivery of practical, sustainable quality solutions by balancing customer expectations, manufacturing capabilities, engineering objectives, and business needs throughout product development and launch. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company. What Do You Need? High school diploma or equivalent and 1-3 years of quality, manufacturing, engineering support, product support, or related technical experience. Demonstrated knowledge of quality principles, manufacturing processes, product support, APQP concepts, or related quality tools is preferred. Post-secondary education, technical certification, or equivalent experience preferred, but not required. Demonstrated initiative, accountability, attention to detail, and the ability to independently manage responsibilities, identify opportunities for improvement, and drive actions through to completion. Exhibit strong mechanical aptitude with the ability to understand products, manufacturing processes, technical systems, engineering drawings, specifications, and related technical documentation. Working knowledge of APQP concepts, quality planning methodologies, and risk-based problem-solving techniques, with the ability to facilitate, apply, and continuously improve those processes within a product development and manufacturing environment. Excellent verbal and written communication, presentation, collaboration, and relationship-building skills, including the ability to influence outcomes and work effectively across Engineering, Manufacturing, Product Support, Supply Management, Quality, and Supplier organizations. Ability to conduct technical research, analyze complex information, evaluate risks, and support data-driven decision making. Proficient computer skills including Microsoft Office applications and the ability to learn business, engineering, quality, and data analysis software systems. Preferred: Experience supporting APQP activities such as FMEA, PPAP, Risk Assessments, Control Plans, or related quality planning tools. Preferred: Experience supporting new product development, manufacturing operations, supplier quality, engineering support, or product support activities. Preferred: Experience with heavy equipment, construction equipment, agricultural equipment, or other complex manufactured products. Preferred: ASQ certifications such as CQT, CQE, or other quality-related credentials. Work Environment: Regular use of a computer and business software systems. Office environment with periodic trips to manufacturing and shop areas. The shop environment includes hazards such as powered vehicles, moving equipment, pedestrian traffic, noise, and other manufacturing-related risks. Occasional outdoor work, including observation of equipment operation, testing activities, supplier visits, or product evaluations in various weather conditions. The typical work schedule is 7:00 AM-3:00 PM, Monday-Friday, but hours can vary according to the needs of the job. During emergencies or critical deadlines, this employee must work until the job is finished. Rapidly changing workloads, priorities, and deadlines. Periodic travel, including visits to suppliers, manufacturing facilities, test locations, or industry events. Travel is typically less than 25%. Occasional extended work hours may be required to support project deadlines, product launches, testing activities, supplier support, or business needs. What Can We Give You? At Ditch Witch, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ditch Witch offers employees at our Perry, OK location a variety of perks, including: Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment. Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee. Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples. Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between ​$55,000-​$65,000​. Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics. If you need to, you can access your pay early with the dailypay app. The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.