Product Specialist

Job description

Are you looking to join a Global Tech leader? Then we have an exciting opportunity for you in Canada. **About us** Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns worldwide. Come light up the world as a **Product Specialist** in Montreal. **About the role** As a **Product Specialist**, you will report to the **Senior Service Delivery Director, Americas,** and act as a technical product expert throughout the customer journey, from product evaluation and demonstration through onboarding, integration, and adoption. Working closely with Sales, Account Management, Product, and Support, you will lead technical evaluations, onboardings, and integration projects, while bringing customer feedback and insights to help shape product improvements and roadmap priorities. **Key Responsibilities:** - Deliver technical product demonstrations and presentations to prospects and clients - Provide product training to individual and group audiences, online or in person - Support Sales with technical expertise during evaluations, RFPs, and RFIs - Lead customer onboarding and integration projects, ensuring clear planning and follow-through - Provide technical guidance and troubleshooting support to customers - Develop a strong understanding of programmatic advertising, including DSPs, SSPs, ad exchanges, RTB, programmatic buying, and audience and campaign data **Requirements** - College diploma or university degree in Computer Science, IT or a related field - Experience with Windows and Linux operating systems - Experience with Android and System on Chip (SoC) devices - Good understanding of computers, networking, display and video technologies - Understanding of APIs, integrations and common data exchange concepts - Experience managing projects and working independently across multiple priorities - Fluent in French and English, written and spoken; Spanish is an asset - Strong presentation, product demonstration and training skills - Experience in technical service delivery, implementation, technical consulting or a similar customer-facing technical role - Knowledge of digital signage, DOOH or advertising technology is an asset - Familiarity with programmatic advertising, DSPs, SSPs, RTB or digital media buying is an asset **What we bring to the table** - **Wellness:** $500 annual Wellness fund for mental/physical health and office-related expenses. - **Comprehensive Benefits:** Complete company insurance plan (health, dental, vision, travel) effective from day one (100% employer-paid). $500 annual Health Care Savings Account (HCSA). - **Paid Time Off:** 3 weeks vacation, 5 floater days, 5 sick/personal days, and 2 volunteer days. - **Retirement Savings:** Group RRSP with a 50% employer matching up to 4% of your salary. - **Growth Opportunities:** Training & development budget to support your journey as a PM leader. *At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.* *Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and partners in Quebec as necessary. French-language training is offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French. Fluent English is required for this position in order to communicate with colleagues, clients and partners (or suppliers) located outside Quebec and to understand the technical and scientific documentation used in our industry*