Product Specialist- Wallet Operations

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. ### Responsibilities - **Wallet Management:** - Oversee daily operations of exchange wallets, including deposits, withdrawals. - Monitor blockchain transactions to ensure timely processing and resolve delays or failures - Maintain operational uptime of exchange wallets - Coordinate and complete network upgrades, token events and testing with no issues - **Risk Mitigation & Compliance:** - Collaborate with the security team to respond to incidents and implement safeguards - Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures - **Process Optimization:** - Automate repetitive tasks to improve operational efficiency - Analyze transaction data to identify trends and recommend system improvements - Analyze competitor product and industry trends to identify potential product/process enhancements - **Cross-Functional Collaboration:** - Work with Customer Support to resolve wallet-related user inquiries - Partner with Stakeholders across various departments to solve customer pain-points and enhance our product ### Requirements - 2+ years in crypto wallet operations, blockchain infrastructure, or a related role - Proficiency with blockchain explorers (e.g., Etherscan) - Understanding of UTXO, EVM, and multi-signature wallets - Excellent problem-solving and communication skills - Ability to thrive in a fast-paced, 24/7 crypto environment