Product Support Specialist, STT

‒ Technical Support: Provide technical support for STT products, including process optimization, trouble shooting and solution development for customers ‒ New product development: Participate in R&D and improvement STT products, including performance testing, process validation and mass production ‒ On-site customer service: Visit customer production sites to provide technical guidance, process debugging and training to ensure stable product application ‒ Market & Technical Coordination: Coordinate with sales team for technical exchange, product promotion and customer requirement research. ‒ Technical Documentation: Prepare process manual, qualification report, application guides, and related process documents. Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing. MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role