Product Trainer

Job description

Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable and innovative? Cartrack is one of the largest vehicle telematics companies globally with almost 2,000,000 active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture. Appreciate your perusal on our company background prior to the interview . Cartrackme Responsibility ● Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed ● Designing and executing quality training to external clients across different markets (SG and HK) as needed ● Ability to conduct training sessions in English, Mandarin and Cantonese ● Provide weekly classroom training and onsite/online training to external clients ● Maintain effective communication with customers to establish further training needs ● Gather feedback on customers and propose solutions to gaps ● Evaluate the effectiveness of training and modify materials and processes as appropriate ● Assist in creating and updating of Product User Guides in English, Mandarin and Cantonese ● Conduct internal product training sessions for onboarding staff across various countries Type of Training ● Induction: Company and Product Introduction ● New Product Launch ● In-depth Cartrack Solutions training Requirements ● Diploma/Bachelor Degree in Business with outstanding academic performance or equivalent industry experience ● At least 3 years in a learning and development and/or training ● Passionate and engaging communication skills ● Confident to conduct stand-up presentations