Product UX/UI Designer

Job description

About the Role We are looking for a Product UX/UI Designer to join our product team and help design, improve, and scale digital products for a leading African telecom & fintech group, with a strong focus on mobile transactional experiences and the client's flagship mobile merchant/agent app. This role is ideal for someone with a strong product mindset, excellent UX fundamentals, and solid UI execution capabilities. You will work in a fast-paced, collaborative environment alongside product managers, developers, business stakeholders, and marketing teams to create scalable, user-centric mobile experiences across multiple countries. We value designers who prioritize usability over aesthetics, think in systems, and understand the connection between design, product strategy, and delivery. Key Responsibilities Product UX Design Understand user needs, product challenges, and business constraints Design intuitive, scalable, and efficient user journeys Create user flows, wireframes, and interactive prototypes Contribute to product thinking and UX decision-making Apply UX best practices around usability, accessibility, information architecture, and interaction logic Identify friction points and continuously improve the user experience User Testing & UX Validation Prepare and conduct user testing sessions Build feedback frameworks and UX questionnaires Analyze user behaviors and product usage patterns Translate user insights into actionable product improvements Collaborate with product teams to prioritize UX enhancements Mobile UI Production Design clean, structured, and consistent mobile interfaces Produce high-quality UI mockups in Figma Respect and extend existing design standards and components Ensure visual quality while maintaining a pragmatic product-oriented approach Deliver realistic and implementation-ready interfaces Design System & Scalability Work within and contribute to the existing design system Structure components and variants in Figma Ensure consistency across products and countries Understand maintainability and scalability principles Collaborate with developers on Design System → Code workflows Product & Technical Collaboration Work closely with developers to ensure feasibility and consistency Participate in product discussions and functional trade-offs Understand mobile technical constraints and integrate them into designs Contribute to improving design/product/development workflows AI-Enhanced Workflow Integrate AI tools into design and production workflows Use AI to improve velocity, consistency, and exploration of UX/UI solutions Maintain a critical and structured approach when leveraging AI tools Requirements Experience 3–5+ years of experience in UX/UI Design or Product Design Experience designing mobile applications or evolving digital products Previous experience in product companies, startups, agencies, or software factories Experience in telecom or super apps is a plus UX & Product Skills Strong ability to design complex user journeys Solid understanding of: usability ergonomics user-centered design information hierarchy Understanding of transactional mobile products Strong product thinking and continuous improvement mindset User Testing & Research Experience conducting or leveraging user testing Familiarity with UX research and validation methodologies Experience with tools such as: Maze FigJam Dovetail or equivalent UI & Design Systems Advanced proficiency in Figma: components variants auto-layout design systems Ability to create structured and scalable mobile UI Understanding of responsive and cross-device constraints Familiarity with Design System → Code principles Collaboration & Delivery Comfortable working in scalable, multi-country product environments Strong collaboration skills across product, design, and engineering teams Understanding of industrialized UX/UI workflows What We’re Looking For Strong user empathy (“useful before beautiful” mindset) Product-oriented problem solver Team player with humility and openness to feedback Strong attention to detail and autonomy Ability to propose ideas collaboratively Curiosity and continuous learning mindset Nice to Have Experience with super apps or transactional mobile platforms Large-scale Design System experience Knowledge of Agile, Product, or Design Thinking methodologies Experience with AI tools applied to design workflows Front-end sensitivity (HTML/CSS) Product analytics exposure (Amplitude, Hotjar, Firebase Analytics, etc.) Languages French: Professional fluency required English: Professional working proficiency recommended