Production Associate Technician

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a Production Associate Technician to join our team in Coppell, TX! Under the direct supervision of the Supervisor, Production Equipment Technical Support or a more senior technician, the associate production technician performs machine hardware adjustments, minor corrective repairs, and preventative maintenance on designated production equipment to ensure maximum availability and reliability. They learn the skills required to resolve and prevent equipment downtime and know when to escalate the issue to enlist the expertise of Sr. level technicians or management to aid in the problem resolution process. Responsibilities: Monitors the hourly through-put of the inserting or bindery machines ensuring that they are running at optimum capacity. Clean equipment, tools, maintenance shop, and general work area to ensure a productive work environment. Effectively track parts usage and maintain an accurate spare parts inventory. Order replacements when stock levels fall below suggested level. Performs minor equipment repairs such as changing/adjusting belts, replacing worn feeding/separating rollers, and maintenance as required on designated insertion and production equipment. Reads and learns effectively utilize technical service bulletins and manuals to resolve equipment issues, develop their technical skills, and know when to escalate problems to enlist the expertise of vendors, contractors, subject matter experts or management to aid in problem solving. Requires the direct supervision of a production Technician or above when working inside any safety cover for more complicated/major repairs. Ensures that all spare part inventory processes and procedures are followed. Appropriately logs all support calls into technician tracking system (RPM, CLS or other) to ensure all work time and parts are appropriately accounted for. Contributes to a positive quality of work life and fosters team spirit and morale. Assists operators with machine setup, clearing jams, camera adjustments, and other equipment related issues. Checks the quality of material processed on production equipment to ensure it meets Broadridge and client standards (for example, envelopes are properly sealed and are not torn, bent or otherwise damaged by the insertion equipment, the proper materials/pages are inserted into each envelope, etc.). Consistently adheres to all safety procedures. Performs other duties as assigned. Qualifications: High school diploma or equivalent preferred 1+ years’ experience within a production environment with resultant knowledge of machine repair preferred. A proven proficiency in the operation and repair of machines would be optimal. Good oral and written communication skills are required. Ability to take direction and to work effectively under time constraints is necessary. Ability to work while standing through-out the duration of assigned shift. Ability to lift, carry and move 25+lbs., through-out duration of assigned shift. The shift is Late Week Nights: Wed, Thurs, Fri, and every other Saturday, 6:00pm to 6:00am. The hourly pay range is $27.00 - $33.00 USD, plus a shift differential. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligible. Please visit for more information on our comprehensive benefit offerings. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC " Know Your Rights " poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to .