Reports to: Production ManagerRole overview: Supports the Production Manager to ensure the smooth running and maintenance of all production across women's and men's categories for factories in Turkey, China and India, with a strong focus on materials integrity, fabric testing, and sustainability compliance throughout the production process.Responsibilities and Duties:Raises and sends PO's.Issues product barcodes.Approving invoices and packing lists.Approve and maintain all care labels with factories, ensuring washing and care instructions meet fabric composition and regulatory requirements.Coordinate fabric and garment testing with labs and factories (e.g. colourfastness, shrinkage, pilling, tensile strength, country-specific requirements etc), tracking results and following up on any failures or retests.Maintain and monitor compliance with washing and care labelling guidelines across all product categories.Support the tracking of sustainability credentials for fabrics and trims (e.g. certifications, recycled content, responsible sourcing standards) and help maintain supporting documentation.Utilise and optimise ROI from our Sustainability partners – Sedex, Fairly-Made Maintain and update Airtable, including fabric testing status, care label approvals, and sustainability data.Organising and maintaining all samples, liaising between social and wholesale for sampling needed.Communicates with third party suppliers on agreements and ordering, including testing labs and certification bodies.Helps to chase and liaise with factories on testing timelines, fabric approvals, Wholesale Customer requirements and compliance documentation.Works alongside Internal team to ensure goods are delivered to our wholesale customers on time and in full and to required standards .Supports the wider team in all tasks as requested and general office duties, including keeping the workplace organised.RequirementsDemonstrates a good commercial understanding of retail, i.e. brands / sales potential / adjacencies of brands.Interest in or working knowledge of fabric testing processes, care labelling standards, and textile sustainability principles (training can be provided).Excellent Excel skills.Flexible work approach, great communication skills and able to liaise with all departments (including factories, testing labs, and compliance teams).Accuracy with great attention to detail, particularly when reviewing test reports, care labels, and compliance documentation.Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.Excellent administration and organisational skills, a keen problem-solver.An understanding of budgets and willingness to learn.Benefits50% Employee Discount24 days holiday per year (plus bank holidays)A paid day off on your birthdayA paid moving day per yearHybrid Working Arrangements - 1 day per week WFH after 6 month probation Pension SchemeBonus SchemeEmployee Assistance Programme for you and your family£500 employee referral bonus schemeLocal Business Discounts (cafés, fitness, beauty etc)North-West London office location directly located next to good transport linksCasual office dress code (your style of dress is up to you, wear what you feel best in)Fully stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)Regular Office Social Events (e.g. payday socials)
Reports to: Production Manager
Role overview:
Supports the Production Manager to ensure the smooth running and maintenance of all production across women's and men's categories for factories in Turkey, China and India, with a strong focus on materials integrity, fabric testing, and sustainability compliance throughout the production process.
Responsibilities and Duties:
- Raises and sends PO's.
- Issues product barcodes.
- Approving invoices and packing lists.
- Approve and maintain all care labels with factories, ensuring washing and care instructions meet fabric composition and regulatory requirements.
- Coordinate fabric and garment testing with labs and factories (e.g. colourfastness, shrinkage, pilling, tensile strength, country-specific requirements etc), tracking results and following up on any failures or retests.
- Maintain and monitor compliance with washing and care labelling guidelines across all product categories.
- Support the tracking of sustainability credentials for fabrics and trims (e.g. certifications, recycled content, responsible sourcing standards) and help maintain supporting documentation.
- Utilise and optimise ROI from our Sustainability partners – Sedex, Fairly-Made
- Maintain and update Airtable, including fabric testing status, care label approvals, and sustainability data.
- Organising and maintaining all samples, liaising between social and wholesale for sampling needed.
- Communicates with third party suppliers on agreements and ordering, including testing labs and certification bodies.
- Helps to chase and liaise with factories on testing timelines, fabric approvals, Wholesale Customer requirements and compliance documentation.
- Works alongside Internal team to ensure goods are delivered to our wholesale customers on time and in full and to required standards .
- Supports the wider team in all tasks as requested and general office duties, including keeping the workplace organised.
Requirements
- Demonstrates a good commercial understanding of retail, i.e. brands / sales potential / adjacencies of brands.
- Interest in or working knowledge of fabric testing processes, care labelling standards, and textile sustainability principles (training can be provided).
- Excellent Excel skills.
- Flexible work approach, great communication skills and able to liaise with all departments (including factories, testing labs, and compliance teams).
- Accuracy with great attention to detail, particularly when reviewing test reports, care labels, and compliance documentation.
- Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
- Excellent administration and organisational skills, a keen problem-solver.
- An understanding of budgets and willingness to learn.
Benefits
- 50% Employee Discount
- 24 days holiday per year (plus bank holidays)
- A paid day off on your birthday
- A paid moving day per year
- Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
- Pension Scheme
- Bonus Scheme
- Employee Assistance Programme for you and your family
- £500 employee referral bonus scheme
- Local Business Discounts (cafés, fitness, beauty etc)
- North-West London office location directly located next to good transport links
- Casual office dress code (your style of dress is up to you, wear what you feel best in)
- Fully stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
- Regular Office Social Events (e.g. payday socials)
