Production Planner

Job description

About Us Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Job Description: WHY THIS ROLE MATTERS The Production Planning Associate tracks inventory flow, keeps work orders on track, and ensures the Pick, Pack, and Ship process stays on schedule. Acting as the daily link between demand planning, the ERP system, and the production floor, this role keeps the entire operation moving with the precision and urgency it demands. This role is ideal for a detail-oriented, system-savvy professional who thrives in a fast-paced manufacturing environment and is committed to ensuring every wave is properly managed, and every work order resolved on time. WHAT YOU’LL DO Track raw material and inventory flow to supply production lines, ensuring proper line clearance execution in coordination with the production team. Partner with Demand Planning to understand demand requirements and work order timing, translating inputs into actionable floor-level coordination. Coordinate with Customer Service on orders released from the ERP system to the warehouse for unplanned work order needs. Allocate orders, release work to the production floor, balance workflow, and ensure individual waves are correctly prioritized and managed. Ensure proper documentation and notes are added to all work orders in the system. Coordinate with Material Handlers on movement of goods from overstock to the pick area. Research and resolve held short and held orders to full resolution. Investigate and solve workflow issues using knowledge of end-to-end process operations; escalate to supervisor or manager as appropriate. Monitor released wave progress through the Pick, Pack, and Ship process and communicate delays to the appropriate functional supervisor. Compile data from ERP and WMS systems and generate reports to support KPI monitoring; present daily updates to the production supervisor and manager. Run daily order release reports and ensure proper processing to close and deliver all orders. Perform other duties as assigned. WHAT WE’RE LOOKING FOR Required High school diploma or GED. 2+ years of related experience in production planning, warehouse operations, or supply chain coordination. Proficiency in Microsoft Office; ability to extract data from a warehouse management system and perform basic data analysis. Strong working knowledge of WMS wave planning software to evaluate issues and maximize operational efficiency. Ability to multi-task effectively and manage competing priorities in a fast-paced production environment. Strong verbal and written English communication skills. Self-motivated and proactive, with a willingness to ask questions and escalate issues appropriately. Preferred Bachelor's degree in a related field . Medical device industry experience. NetSuite ERP experience. Background in lean manufacturing or continuous improvement environments. Experience presenting production performance data to supervisors and managers. PHYSICAL REQUIREMENTS OF THE JOB On-site production and warehouse environment role. Requires standing, walking, and moving throughout the production floor and warehouse areas during the shift. Ability to lift and carry materials up to 30 lbs as needed. Regular use of computer terminals and WMS/ERP systems throughout the shift. Exposure to production floor conditions including noise, machinery, and moving equipment. We mean it when we say you’ll LOVE this role. Base Pay: $63,000- 73,000 a year + bonus What else can you expect with Hydrafacial? PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us! Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities. Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.