Production Supervisor

Job description

Union: Non-Union Number of vacancies: 1 New or Replacement Position: Replacement Site: West Park Healthcare Centre Department : Nutrition Services Reports to: Manager, Nutrition Services Salary Range: $35.77 - $53.65 per hour Hours: 37.5 hours per week Shifts: Monday to Friday 5:45am -1:45pm Status: Permanent Full-time Closing Date: September 16, 2026 Position Summary The Production Supervisor is accountable for delivering high‑quality, consistent patient meals by overseeing food production, menu execution, and the complete purchasing and inventory process for all food and supply items. The role ensures compliance with food safety standards, supports efficient workflow, and maintains the accuracy and integrity of production and cost‑control systems. Duties Manages the Computrition nutrition database by ensuring all recipes, ingredients, and menus are accurate, up to date, and aligned with therapeutic diet standards. Maintains user credentials and access levels, adding or removing users as needed to support security and workflow requirements. Updates pricing, vendor information, and product specifications to ensure accurate forecasting, costing, and purchasing. Troubleshoots system issues and coordinates with IT or Computrition support when technical problems arise. Oversees the production of food items by developing and revising master menus for patients. Monitors and checks received items and supervises the production flow (receiving, decasing, storing, tempering, food preparation, and portioning). Ensures proper labeling, dating, rotation (FIFO), and safe handling of all food items. Manages food costs by monitoring usage trends, evaluating products, and identifying cost‑saving opportunities. Communicates menu updates and system changes to production, assembly, delivery, and clinical teams. Reviews production sheets, analyzing actual supply usage, and adjusting future forecasts accordingly. Supervises the production flow to ensure minimal waste during all processes. Responsible for purchasing all food items for the department by utilizing a just‑in‑time ordering system, ensuring items are delivered, stored, and served at their optimum freshness. Reviews product availability and collaborates with vendors to identify suitable substitutions when shortages occur. Day‑to‑day management of the kitchen by supervising staff, overseeing the production of food items, and tray assembly. Supervises unionized staff, providing coaching, training, and performance feedback. Assigns daily tasks, coordinates staffing coverage, and supports onboarding of new employees. Provides training and ongoing support to new staff to ensure consistent application of departmental standards and procedures. Ensures quality control and makes recommendations to the team regarding CQI. Works closely with Registered Dietitians to ensure all menu items and recipes meet therapeutic diet requirements, allergy restrictions, and nutritional guidelines. Coordinates with Speech‑Language Pathologists to ensure texture‑modified diets (e.g., pureed, minced, mechanical soft, thickened fluids) are prepared safely and consistently according to established standards. Ensures production staff are trained and competent in preparing texture‑modified and therapeutic diets using the department's current terminology and standards. Collaborates with Clinical Nutrition, Nursing, Environmental Services, Facilities, and other departments to support seamless operations. Aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians, and visitors including: Compliance with the safety standards of the facility and applicable legislation Identification and prevention of safety issues Taking immediate corrective action Attendance at safety meetings/training/updates in accordance with the organization’s standards Monitors compliance and engages in dialogue with staff regarding the prevention and identification of safety policies, standards, and issues. Where applicable, ensures compliance and awareness of patient safety. Ability to work in a manner that exemplifies the core values of UHN. Completion of a CSNM‑accredited Food and Nutrition Management program from a recognized Canadian institution CSNM designation Advanced.fst / Canadian Food Handler Certification upon hire, with recertification every five years Demonstrated ability to use nutrition service database systems to support production accuracy; experience with Computrition is an asset Minimum two years of supervisory experience in a unionized healthcare food service environment Knowledge of therapeutic diets, texture‑modified diets, and allergy‑safe food practices Strong computer skills, including the use of food service ordering systems, spreadsheets, and electronic documentation platforms Experience with ordering, purchasing, vendor coordination, and managing product substitutions Experience with inventory management and cost‑control processes Experience in large‑scale food production or institutional food service Strong knowledge of food safety regulations and safe food‑handling procedures Strong organizational, communication, and problem‑solving skills Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. Competitive offer packages Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP ) Close access to Transit and UHN shuttle service A flexible work environment Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.