Production Supervisor Packforce

Job description

Location Wetherill Park, NSW, Australia Join us to make a positive difference to the lives of people with disabilities. Working for Cerebral Palsy Alliance (CPA) you will have a positive impact on our clients and contribute to exceptional client outcomes. About the role Packforce is a purpose-driven commercial packing and production business powered by Cerebral Palsy Alliance. We provide meaningful employment opportunities for people with disability while delivering high-quality packing, labelling, assembly, rework and fulfilment services to a diverse range of commercial clients. As Warehouse Supervisor, you will play a key leadership role in the day-to-day management of our Wetherill Park operation. Leading a team of Disability Support Practitioners that support up to 90 employees with disability to safely and successfully complete production projects while ensuring exceptional service delivery for our commercial customers. Working closely with the Site Manager, you will coordinate production schedules, oversee warehouse operations, manage inventory and logistics, and ensure projects are delivered safely, efficiently and on time. You will be responsible for developing, coaching and supervising the Disability Support Practitioner team, fostering a positive, high-performing workplace culture focused on inclusion, quality and continuous improvement. This role combines operational leadership with social impact. We welcome applications from experienced supervisors and leaders from warehousing, manufacturing, logistics, production, fulfilment or similar environments who are passionate about creating opportunities for people with disability to thrive in meaningful employment. Responsibilities of the role (not limited to): Partnering with the Site Manager to develop and execute production schedules that meet customer requirements, contractual obligations and operational targets. Supervising daily warehouse, production and transport activities to ensure efficient workflow and resource utilisation. Monitoring operational performance, identifying risks, resolving issues and implementing continuous improvement initiatives to enhance productivity, quality and customer satisfaction. Leading, coaching and supporting a team of Disability Support Practitioners to build capability, drive engagement and ensure best-practice support is provided to employees with disability. Managing inventory, stock control and warehouse systems to maintain accurate records and efficient operations. Ensuring compliance with Workplace Health and Safety (WHS) requirements, quality standards and organisational policies. Building and maintaining positive relationships with commercial customers, providing regular updates on job progress, timelines and service delivery outcomes. Supporting workforce planning and operational decision-making to ensure resources are effectively allocated across multiple projects. About you: You are an organised and hands-on leader who enjoys balancing operational excellence with people leadership. You have strong problem-solving skills, thrive in fast-paced environments and are passionate about helping others succeed. You will bring: Experience leading and developing teams within a warehousing, logistics, manufacturing, production or similar operational environment. Strong understanding of warehouse operations, inventory management and logistics processes. Excellent organisational skills with the ability to manage multiple priorities and meet deadlines. Strong communication and stakeholder management skills, including experience working with customers and internal teams. Sound computer literacy and experience using warehouse, inventory or production management systems. Experience in disability support, community services or employment services is desirable but not essential. A genuine commitment to inclusion and empowering people with disability to achieve their employment goals. Licenses/certifications required: NSW Driver's License (minimum P2) Current Forklift License (or willingness to obtain) Current NDIS Worker Screening Check, Working with Children Check & First Aid and CPR Certificate (or willingness to obtain prior to commencement in the role) Working for CPA offers you exceptional remuneration & benefits: Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year 12 weeks paid parental leave and 2 weeks paid partner leave 3 additional leave days each year (conditions apply) $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours) Discounted gym membership for you and your family, using Fitness Passport Employee Assistance Program Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA. Our Values: At Cerebral Palsy Alliance we champion diversity and equitable opportunities for people with disabilities and lived experience, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds and the LGBTQIA+ community. We are passionate, respectful, ethical, curious and courageous. Great Minds Think Differently. Ready to Join Us? Apply through this job advert. We are committed to supporting inclusivity for anyone with diverse needs and lived experience. Workplace adjustments can be discussed to create a safe and comfortable workplace that supports your health, abilities, and personal needs. More information about working for CPA: We have assessed this role type as requiring a high level of physical functionality with some inherent requirements. For more information on what that may mean for this role please click here .