Production Support Engineer - Trading Systems

Job description

Q-Tx LLC, based in Houston, Texas, is an independent commodities trading business, leveraging our passion for data, research, technology and trading expertise to deliver consistent and high-quality returns for our investors. Q-Tx is affiliated with Qube Research & Technologies, a global quantitative and systematic investment manager. **Your future role within Q-Tx:** - Your core objective will be to provide high-touch user support to the Q-Tx team who trade across major US markets. - Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows. - Liaise with internal and external teams on a day-to-day basis to provide effective management of the QRT trading infrastructure, resolving issues through to completion. - Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems). - Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment. - Provide maintenance and support of static databases and supporting processes. - Develop tools to continuously improve our ability to monitor the trading environment. - Evening/weekend support requirements (normally through remote access). **Your present skillset:** - >2yrs of Bash, Command Dos, Powershell or Python scripting experience is essential. - Minimum 3yrs in a support role. - Excellent problem solving and highly effective business analytics capabilities required. - Must have a keen focus on ownership of issues and commitment to resolving them. - Excellent written and oral communication skills are essential. - Expert windows desktop and server administration experience is essential. - High level of Linux OS experience is essential. - Expert relational database skills (in order of preference: SQL Server, Postgres) are essential. - Experience of managing the expectations of Front Office traders and senior management is desirable. - Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage. - Knowledge of market data feed handlers and execution feeds is an advantage. - Knowledge of market-making/liquidity provision and algorithmic trading is an advantage.