Professional Service - Senior Consultant

Job description

Job Description: 東京オフィスはグラントウキョウサウスタワー（東京駅）に移転しました。 We Are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values— Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value —we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. What is the opportunity?: Professional Services team is key to helping customers maximize the value of their investment in Omnissa Technology and achieve their business and IT goals. As a Technical Consultant, you will provide technical leadership in clarifying customer expectations, defining requirements, implementing technology, verification, deployment, and operational enhancement. Technical Consultants also collaborate cross-functionally with internal teams including Sales, Pre-Sales, Technical Account Managers, Product Management, and Global Support. Through this collaboration, you will contribute to a unified support approach that delivers consistent value and drives long-term customer success across the organization. What will you bring to Omnissa? [Mandatory] 5+ years of experience as a Technical Consultant or equivalent role Working knowledge of virtual desktop infrastructure (VDI) solutions or Digital Workspace solutions such as Horizon, Workspace One, Citrix, and Microsoft (Intune) Experience with major enterprise platforms such as vSphere, Nutanix, AWS, and Azure Strong relationship-building and facilitation skills in working with enterprise customers Ability to take initiative, identify challenges, and drive effective solutions Effective cross-functional collaboration with internal teams such as Sales, Pre-Sales, Technical Account Managers, Product Management, Global Support, and Customer Success Excellent presentation, deliverable creation, and active listening skills Experience in designing large-scale IT environments or mission-critical infrastructure Native level Japanese [Preferred] Practical experience in designing and deploying Omnissa products at a system integrator Practical experience in IT operations and management at an enterprise company Experience with operating systems (Windows/Linux/Android/iOS), identity management, networking, security, and Zero Trust Business level English Location: Grand Tokyo South Tower 7F, Marunouchi 1-9-2, Chiyoda-ku, Tokyo Location Type: HYBRID