Program Coach

Job description

Brighter futures start here At Anko you’ll be joining a diverse team who come together to collaborate globally around tech. We are an innovation hub which power and support our retail brands. You’ll feel the impacts of the work you’ll do for our millions of customers and team members every day. Our brands are focused on being customer-led, digitally enabled retailers, providing you with challenging and rewarding work that you will be proud of. Join our team, choose your own path and work on projects that excite you. Role Overview Lead the transformation of software engineering practices across teams. Drive adoption of Agile, XP (Extreme Programming), and Agentic AI capabilities. Coach, mentor, and enable teams to improve engineering productivity, quality, and delivery outcomes. Build organizational capability through training, facilitation, and continuous learning initiatives. Technical Expertise Strong experience with modern development technologies: TypeScript, Node.js, APIs, Microservices, Git Actions, Security Testing . Knowledge of Agentic AI, Machine Learning, Data Pipelines, Prompt Engineering, MCP Servers, and Custom AI Agents . Expertise in TDD, BDD, automation, refactoring, contract testing, performance testing, and quality engineering practices . Agile & Leadership Skills Deep understanding of Scrum, Kanban, and Scrum@Scale frameworks. Proven experience coaching Agile teams and leading organizational change. Strong facilitation, mentoring, influencing, and stakeholder management capabilities. Excellent communication skills across technical and business audiences. Key Responsibilities Define and communicate the engineering transformation vision, roadmap, and strategy. Create and socialize a technology acceleration roadmap and North Star architecture. Drive adoption of MVP thinking, experimentation, and hypothesis-driven delivery. Establish engineering health metrics, dashboards, and governance frameworks. Provide technology risk and opportunity insights for leadership decision-making. Develop knowledge and capability-building strategies across squads. Deliver training and awareness programs on Agile, XP, and AI practices. Success Measures Increased adoption of Agile, XP, and Agentic AI practices. Improved engineering productivity, quality, and delivery performance. Teams aligned to strategic technical objectives and measurable business outcomes. Effective use of engineering health dashboards and performance metrics. Successful training and capability uplift across engineering teams. Experience Required 7+ years of experience in: Agile Coaching Training & Facilitation Mentoring & Leadership Engineering Transformation Continuous Improvement Practices Ideal Candidate A senior Agile Coach / Engineering Excellence Leader with strong hands-on engineering knowledge, experience in modern software development and AI practices, and a proven track record of driving large-scale Agile and engineering transformations A place you can belong We celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.