Program Coordinator

Job description

We are looking for a Program Coordinator to join our Delivery team and play a key role in ensuring the successful delivery of training programs for corporate, institutional, and public-sector clients. This is a hands-on, execution-focused role for someone who is highly organized, proactive, and comfortable managing multiple moving parts. You will coordinate training programs from post-sale handover through to completion, working closely with clients, instructors, Sales, and internal teams to ensure everything required for successful delivery is in place. Beyond managing individual programs, you will also play an active role in building and managing our teaching workforce — helping ensure we have the right instructors, capacity, and quality to support the growth of our training operations. About Us ℹ️ Code for All_ Group is a leading EdTech consortium composed of , , and . Code For All ranked Top 20 in TIME World's Top EdTech Companies by Time Magazine and Statista. We are a B Corp, recognized as PME Líder by Santander & IAPMEI, awarded OutSystems Partner of the Year (2022), and listed among the Top 100 European Digital Champions by the Financial Times. We exist to make high-quality tech education accessible — for individuals, schools, and companies. ⭐ Why This Role Is for You Take ownership of training programs and see your work directly impact learners and clients. Work closely with corporate and institutional clients, instructors, and cross-functional teams. Go beyond day-to-day coordination by helping build and manage the teaching workforce behind our programs. Help shape how we scale the people and operations behind our training delivery. Join a fast-moving team where ownership, accountability, and continuous improvement matter. 💼 Your Responsibilities 1. Manage Training Program Delivery Coordinate training programs from post-sale handover through to successful completion. Translate client requirements and commercial commitments into clear delivery plans, managing timelines, stakeholders, and day-to-day execution. Coordinate the key elements required for delivery, including instructors, participants, platforms, materials, logistics, and reporting. Act as a key point of coordination between clients, instructors, Sales, and internal teams. Identify risks and bottlenecks and proactively drive solutions to ensure successful delivery. 2. Build and Manage Our Teaching Workforce Source, select, onboard, and manage instructors across different subject areas and program types. Build and maintain a strong pipeline of teaching talent to support current and future delivery needs. Ensure instructors are properly prepared and supported to deliver high-quality training. Monitor teaching quality and feedback, addressing issues and identifying opportunities for improvement. Help improve how we attract, evaluate, manage, develop, and retain our teaching workforce. 3. Improve and Scale Delivery Operations Identify opportunities to improve how training programs and teaching operations are delivered. Help develop better processes, documentation, and ways of working as the business grows. Use feedback and operational insights to identify recurring issues and drive practical improvements. Take ownership of projects that help make our Delivery operations more scalable, efficient, and reliable. 👇 About You You have 2–5 years of experience in Project Management, Program Coordination, Operations, Client Success, Consulting, or another execution-focused role. You are highly organized and comfortable managing multiple projects, stakeholders, and deadlines simultaneously. You are confident communicating directly with clients and other external stakeholders. You are proactive, structured, and comfortable taking ownership and making decisions. You enjoy working with people and are interested in building and managing a strong network of instructors and external collaborators. You are comfortable operating in a fast-moving environment where priorities can shift and processes are continuously evolving. You have excellent written and verbal communication skills in Portuguese and English. You are based in Lisbon or able to work from our Alvalade office at least 2 days per week. 🌟 What We Offer Hybrid work model with a minimum of 2 days per week in our Alvalade office. The opportunity to work on a meaningful mission: making high-quality tech education more accessible and relevant. Direct exposure to corporate and institutional clients and partners. A role with real ownership across both program delivery and the people who make that delivery possible. Exposure to different education models, including B2B, public initiatives, and B2C. A fast-paced environment with room to grow, learn, and take on increasing responsibility. Direct reporting to the Head of Delivery. ⚙️ Application Process CV & questionnaire screening Initial interview Short case study Case study presentation Final interview / Meet the Team Benefits & Perks 🌟 ✨ Health Insurance 💙 because your well-being matters 🍽️ Meal Allowance (as per company policy) 💪 Urban Sports Club Subscription – stay active and energized 🎂 Extra vacation days (your birthday + one extra during Christmas week) 🌍 Hybrid work & flexibility 🚀 A collaborative, fast-moving environment where ownership and ideas matter