Program Implementation Manager

Job description

Description We are seeking an experienced Program Implementation Manager to drive end-to-end delivery across complex, multi-workstream projects involving internal teams and third-party delivery organizations. The right candidate is a hands-on program management professiona l who brings rigor, structure and pace to delivery. You are confident in navigating complexity across multiple concurrent workstreams and comfortable taking ownership in a senior role. You will have end-to-end accountability for program delivery, financial performance and outcomes , ensuring priorities stay aligned, and delivery remains on track. Briefing Key Responsibilities Program Delivery Own and drive the full implementation lifecycle from planning through to go-live and pathway into business as usual Build and maintain detailed program plan, milestone schedule and critical path analysis across all workstreams Co - ordinate delivery across all Ohpen and 3 rd party teams and workstreams , actively managing interdependencies and resolving blockers . Manage external dependencies across other program s and organizational change activity ensuring these are visible and tracked at program level Own and operate a formal change control pro cess, ensuring scope changes are assessed, ap pro ved and reflected in plans and budgets Ensure program objectives remain aligned to business goals as the program evolves, flagging and managing drift proactively Risk & Assurance Own the program risk framework, including risk appetite, mitigation strategies and escalation thresholds Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated ap pro priately Own program quality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle Resource & Financial Management Own the program budget, tracking spends against forecast and reporting on financial position regularly Ensure the right skills and capacity are in place across workstreams , managing resource conflicts and working with third parties to address gaps Maintain program business case integrity and support benefits realisation planning and tracking Reporting & Governance Track and report program progress accurately and consistently across all workstreams Prepare regular updates for the Delivery Director and Ohpen Executive team , bringing clear program status, risks and recommendations Ensure reporting is timely , accurate and ap pro priate for each audience Stakeholder & Third-Party Management Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads Lead and co - ordinate third-party delivery organizations , holding vendors accountable to plans, quality standards and agreed deliverables Manage escalations and facilitate resolution across organizational boundaries About You Essential Requirements You have proven experience delivering major transformation or implementation programs , ideally within the Dutch Financial Services industry . You are experienced in planning and coordinating complex, multi-workstream pro jects , involving multiple teams and stakeholders. You bring strong program management experience and are comfortable taking ownership of delivery from planning through execution. You have experience managing program budgets , including tracking and reporting on financial performance. You are confident in resource planning across complex, multi-party delivery environments , balancing priorities, and dependencies. You have experience owning change control pro cesses and ensuring delivery remains aligned with the agreed business case. You have a strong track record of managing third-party delivery partners , setting clear expectations, and holding them accountable for delivery. You are comfortable preparing and presenting program updates to senior stakeholders and steering committees . You are fluent in both Dutch and English (essential). Desirable Requirements You have experience with technology implementations within Dutch Financial Services . You are comfortable working across both agile and waterfall delivery environments . You have experience working on multi-vendor or systems integration programs . You have experience supporting or owning benefits of realization framework s and tracking whether programs deliver their intended outcomes. Why us? What We Offer A senior leadership role with end-to-end ownership of a strategic transformation program The opportunity to work with leading financial institutions on a complex, high-impact implementation A collaborative environment where you'll partner with experienced delivery, technology, and business teams Competitive compensation and benefits The opportunity to make a lasting impact by delivering a program that will shape future business operations