Program Manager, ICAT

Job description

Union: Non-Union Number of Vacancies: 1 New or Replacement Position: New Site: West Park Campus - 170 Emmett Ave. Department: Digital Reports to: Director, Information Technology Hours: 37.5 hours per week Salary: $106,329 to $132,911 annually Status: Permanent Full-Time Closing Date: October 27, 2026 Position Summary The ICAT Program Manager is responsible for advancing the development, implementation and ongoing management of UHN’s Integration, Communication and Automation Technology (ICAT) portfolio. The role translates strategic priorities into actionable plans, leads cross-functional initiatives, and establishes the governance frameworks, standards and processes needed to support emerging and converged technologies across the organization. Working collaboratively with Digital, clinical, operational and capital project teams, the Program Manager coordinates portfolio planning, strategic vendor management, business case development, technology implementation and operational readiness, while advancing service management practices, lifecycle planning, performance improvement and the sustainable transition of new technologies into operations. The role plays a key part in building and maturing ICAT as an enterprise function, ensuring technologies are effectively governed, integrated, supported and continuously improved throughout their lifecycle. Undergraduate degree in Business Administration, Information Management, Engineering, Computer Science or a related discipline, or recognized equivalent, required. Graduate degree in Engineering, Business Administration, Information Management, Computer Science or a related field is an asset. Minimum five (5) years of relevant experience in information technology, information management, strategic planning, program management or related functions. Five (5) or more years of demonstrated experience successfully managing technology projects, programs or organizational initiatives. Three (3) to five (5) years of management or leadership experience preferred, including performance management or leadership of cross-functional teams. Experience in strategic planning, business case development, budgeting, resource planning and implementation of organizational initiatives. Experience coordinating complex initiatives involving multiple stakeholders, technical teams, vendors and operational partners. Strong strategic thinking, organizational planning, problem-solving and decision-making skills. Knowledge of ICAT specific systems including Real Time Location Systems (RTLS), Integrated Bedside Terminals (IBTs), Nurse Call / Care Communication Platforms, and facility / clinical integration platforms. Demonstrated ability to translate strategic objectives into actionable plans, establish priorities and manage competing demands. Knowledge of enterprise technology environments, technology lifecycle management, service delivery and operational readiness. Ability to develop and implement governance frameworks, operational processes, standards and continuous improvement initiatives. Strong stakeholder engagement, relationship management, negotiation and communication skills, with the ability to influence across organizational boundaries. Demonstrated financial and business acumen, including budgeting, business case development, vendor management and resource planning. Strong leadership, collaboration and change management skills, with the ability to work effectively in complex, multidisciplinary environments. Ability to identify and manage risks, dependencies and organizational impacts associated with technology implementation and operational change. Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. Competitive offer packages Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP ) Close access to Transit and UHN shuttle service A flexible work environment Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine, and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.