Program Manager, Operations Reliability

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. The Program Manager will support the Operations Reliability team by improving how equipment is requested, brought online, serviced, tracked, and decommissioned. This role drives the business operating system for the organization, ensuring reliability priorities, resources, performance metrics, and cross-functional actions are aligned to support safe, predictable, and efficient operations. The successful candidate will combine strong business acumen, operational rigor, program management, and executive communication skills. Key Responsibilities Establish and manage operating cadences, including staff meetings, business reviews, planning sessions, and leadership offsites. Prepare meeting agendas, briefing materials, presentations, talking points, and decision documents. Ensure leadership meetings result in clear decisions, documented actions, accountable owners, and timely follow-through. Own the business process, lifecycle operating model, requirements, and adoption strategy for an enterprise equipment lifecycle platform; partner with IT and system owners to design, implement, integrate, and sustain the technical solution. Draft and coordinate communications for internal and external stakeholders as needed. Build process standards, governance, performance metrics, and reporting for enterprise workflows and optimization initiatives. Align stakeholders around shared priorities, resolve competing needs or unclear ownership, and drive decisions that optimize outcomes. Identify, assess, and prioritize opportunities to improve operational efficiency, reduce cost, eliminate waste, and increase process velocity across BUs. Serve as a strategic partner to BU and functional leaders, translating business needs into actionable systems, process, and operating-model improvements. Stand up and run the response cadence when major equipment or process failures occur, ensuring issues are triaged, owners are assigned, corrective actions are tracked, and leadership has a clear picture of status and risk. Support organizational design, team development, employee engagement, and change-management initiatives. Promote effective internal communication and alignment throughout the organization. Support annual planning, budgeting, headcount planning, forecasting, and resource allocation activities. Track execution against commitments and ensure timely escalation, action closure, and resolution of cross-functional issues. Establish and run the vendor oversight cadence for critical equipment and service suppliers, tracking performance, open commitments, and corrective actions through to closure. May require up to 25% travel. Qualifications: Bachelor’s degree in Business, Engineering, Information Systems, Operations, or a related field. 7+ years of experience in business transformation, operational excellence, systems integration, program management, or a similar field. Demonstrated success identifying process inefficiencies and delivering measurable cost savings, productivity improvements, or workflow enhancements. Preferred Qualifications: Master’s degree or MBA. Culture Statement Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue’s Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Stock Options for all regular employees (working at least 20 hours/week) Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here . Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at . Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.