Program Manager, Program Management & Delivery

Job description

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best. We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us. Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply. This Full Time role sits within the Program Management & Delivery team supporting Platform Engineering, AI and Advanced Analytics. In this role, you will help deliver the products, platforms, and strategic initiatives that enable OMERS Investments to analyze investment opportunities, make investment decisions, and optimize portfolio outcomes. You will partner with Data & Technology (D&T) Customer Success & Innovation (CSI), investment teams across Capital Markets, Infrastructure, Private Equity, Growth Equity, and Ventures, as well as Finance, Risk & Compliance and other business stakeholders to support demand intake, portfolio planning, prioritization, governance, and delivery execution. This position is important because it helps ensure strategic initiatives are aligned, governed, and delivered effectively while enabling strong stakeholder engagement and execution across the enterprise. You will be responsible for: Partner with D&T Customer Success & Innovation (CSI), business stakeholders, Program Managers, Project Managers, and other partners to support demand intake, roadmap alignment, prioritization, and business alignment. Manage an assigned portfolio of initiatives and workstreams on a day-to-day basis, ensuring priorities are clearly defined, coordinated, and positioned for successful delivery. Translate business demand into governed priorities, practical delivery pathways, and clear execution plans. Champion clear and consistent communication to ensure stakeholders are informed, engaged, and supported throughout the lifecycle of initiatives. Build strong working relationships across business, technology, and delivery teams to align priorities, timelines, dependencies, and expected outcomes. Identify, track, and communicate risks, issues, dependencies, and decisions to stakeholders and team members as appropriate. Guide and support teams through planning, prioritization, decision-making, and blocker resolution in a collaborative and timely manner. Work with cross-functional teams to determine tasks, milestones, resources, and planned and actual dates. Support and facilitate Agile and hybrid delivery ceremonies, including planning, prioritization, progress tracking, and blocker resolution. Apply workflow management techniques including Kanban, Scrum, and hybrid approaches using Azure DevOps and related delivery tools. Help teams and stakeholders maintain clear, concise, and actionable backlog items and delivery artefacts. Assist leadership in preparing portfolio updates, governance materials, executive communications, management reporting, and steering committee content. Support resource planning, delivery capacity management, sequencing, prioritization, and execution readiness across initiatives. Contribute to continuous improvement efforts that enhance portfolio visibility, stakeholder coordination, delivery effectiveness, and operational excellence. Required Skills & Experience 5-8+ years of experience in program management, project management, portfolio coordination, or technology delivery leadership. Demonstrated ability to manage multiple initiatives, priorities, stakeholders, and competing demands in a complex environment. Strong knowledge of project and delivery methodologies including Waterfall, Agile, Scrum, Kanban, and hybrid delivery approaches. Proven experience planning, monitoring, governing, and reporting delivery status across projects, programs, or portfolios. Strong stakeholder management, relationship-building, communication, presentation, and facilitation skills. Ability to manage ambiguity, uncertainty, and changing priorities while maintaining focus on outcomes and delivery objectives. Experience supporting prioritization, roadmap planning, governance processes, and business demand management. Strong working knowledge of Agile concepts, delivery practices, and workflow management tools such as Azure DevOps. Excellent organizational, analytical, problem-solving, and decision-making skills. Bachelor’s degree in business, engineering, information systems, computer science, or a related discipline, or equivalent work experience. Collaborative mindset with the ability to influence, coordinate, and drive alignment across business and technology teams. Preferred Skills & Experience PMP (Project Management Professional) certification. Scrum Master certification or Agile delivery certification. Financial services or investment industry experience. Experience supporting Capital Markets, Private Markets, Infrastructure, Private Equity, Growth Equity, or related investment teams. Familiarity with enterprise architecture, technology governance, and portfolio management frameworks. Experience working within a large, complex enterprise environment. Knowledge of investment management processes, platforms, and operating models. Working toward or holding a CFA designation is considered an asset. Experience supporting data, analytics, AI, platform engineering, or enterprise technology initiatives. Demonstrated passion for continuous improvement, operational excellence, and delivery optimization. We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise and keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come into the office 4 days per week . This posting is for an existing vacancy. The expected salary range for this position is $103,000.00 - $157,000.00 per year. You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters. As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve. From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs. Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.