Program Manager/ Sr. Program Manager

Job description

Role - Program Manager/ Sr. Program Manager Location - Chennai Work Model - Hybrid Shift/ Timings - General Shift About Quvia: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Quvia platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimises for the best possible QoE for applications and end-users. Quvia works with world-leading, Fortune 500 companies in aviation, cruise, shipping & energy. Why Quvia? Founded in 2019, we are a fast-growing, Series A tech startup passionate about making connectivity experiences better for everyone. Our industry-first solutions are already addressing major challenges for companies in the travel and transportation industries–and we’re just getting started. As an early-stage company’s new hires will have the opportunity to make a significant impact on our growth trajectory. We are headquartered in the greater Miami region, with remote teams spanning the U.S., Europe and India. Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments. About the Role : We are looking for a Program Manager/ Sr. Program Manager with 10+ years of experience (minimum 7 years as a Scrum Master) who can effectively facilitate Agile teams while bringing strong capabilities in delivery metrics, dashboards and reporting. The ideal candidate should be comfortable leveraging AI-enabled tools and automation to improve visibility and insights into team performance. What You'll Do: Serve as a Servant Leader and coach Agile teams using Scrum/Kanban practices. Facilitate Agile ceremonies including Sprint Planning, Standups, Reviews, and Retrospectives. Work effectively in a startup environment, helping teams and stakeholders adopt and embrace Agile practices, often requiring influence, coaching, and practical adaptation of frameworks. Leverage AI tools and automation to enhance metrics collection, reporting, and workflow insights. Track and analyse Agile delivery metrics such as velocity, cycle time, throughput, and sprint predictability. Build and maintain Jira dashboards and reports to provide actionable insights to teams and stakeholders. Identify and remove team impediments while fostering a culture of continuous improvement. Collaborate with Product Owners and Engineering teams to ensure effective backlog management and delivery alignment. What You’ll Need : 10+ years of experience, with minimum 5-7 years as a Scrum Master. Strong experience with Scrum and Agile practices. Familiarity with AI tools for workflow automation or analytics. Experience in Networking, Aviation, Maritime or Satellite domains is a plus. Excellent facilitation, communication, and stakeholder management skills. Hands-on experience with Jira dashboards, reporting, and Agile metrics. Analytical mindset with the ability to translate data into actionable insights. Scrum certifications (CSM, PSM, SAFe SM) are a plus. What We’ll Offer: Collaborative and innovative work environment Aviation, Maritime domain exposure, and business knowledge Connectivity and Mobile networking and business knowledge Opportunity to work in cross-functional teams. Enterprise Product end-to-end experience with direct customer feedback. Performance-based bonus. Opportunity to work across teams and organisations. Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company.