Program Support Analyst, Mid

Job description

Program Support Analyst, Mid The Opportunity: As a Program Support Analyst, you'll help improve the systems, data, workflows, and reporting used to plan and deliver a major capital improvement program. You'll analyze existing Oracle Unifier business processes and related tools, document business and technical requirements, develop dashboards and reports, improve data quality, and support integration across the capital-program technology environment. On our team, you'll work directly with project managers and program personnel to understand how work is performed and translate their needs into user-friendly system and data solutions. You'll coordinate with business process, program controls, finance, asset-management, IT Enterprise Systems, and other technology stakeholders to ensure solutions support operational needs and conform to applicable architecture, IT security, data-permission, and integration standards. In this role, you’ll directly impact mission partners by helping to modernize work systems and drive organizational effectiveness. With opportunities to learn new tools and skills, we focus on growing and collaborating as a team to deliver the best solutions for our clients. Work with us as we implement new technologies and processes to change infrastructure delivery for the better. This position is located in Norfolk, VA. Join us. The world can’t wait. You Have: 7+ years of experience working in Project Management Information Systems (PMIS) environments, including Oracle Unifier, dashboard development, or integration of software tools Experience analyzing and improving Oracle Unifier business processes, requirements, workflows, reports, configurations, testing, data, or user support Experience applying PMIS capabilities within a project-delivery environment such as capital-program, construction, engineering, or infrastructure Experience developing dashboards and reports that present portfolio, program, or project-level performance information using defined source data, business rules, or audience requirements Experience defining and supporting integrations between PMIS and scheduling, financial, document-management, asset-management, reporting, or collaboration tools, including interface requirements, data mapping, testing, or issue resolution Experience conducting requirements analysis and translating business and technical needs into user-friendly system and data solutions Experience with data quality assessment, data cleanup, validation, reconciliation, or governance supporting reliable reporting and analytics Ability to obtain a Secret clearance HS diploma or GED Nice If You Have: Experience with Primavera P6, Oracle E - Business Suite, ERP Cloud migrations, Hyperion, ArcGIS, Hexagon EAM, or comparable enterprise platforms Experience supporting PMIS evaluation, platform selection, configuration, implementation, migration, or adoption Experience with Power BI, Tableau, SQL, APIs, ETL tools, middleware, or comparable business-intelligence reporting and integration technologies Experience with capital planning, project prioritization, program controls, cost, schedule, risk, or resource planning, or program controls Experience applying role-based access, data-permission, cybersecurity, privacy, and responsible AI requirements within enterprise workflows Experience developing user guidance, SOPs, training materials, or role-based system training Experience evaluating AI-enabled tools, natural-language-query capabilities, automation, or digital-assistants Experience supporting wastewater, water, or other public utility capital improvement programs Bachelor's degree in Information Systems, Engineering, Data Analytics, CS, Business, or a related field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided . Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.