Programmatic Account Manager - Key Accounts

Job description

**Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.** As a Programmatic Account Manager on Samba TV's Key Accounts team, you'll own the most strategic Media & Entertainment relationships in our book of business — the studios, streamers, networks, and gaming brands that drive cultural conversation, plus their agency partners across the major holding companies (WPP, Omnicom/OMG, Publicis, Dentsu, Havas) and brand-direct teams. You'll ensure these partners derive maximum value from Samba's audience targeting and measurement solutions during the moments that matter most: theatrical openings, series premieres, tune-in windows, and franchise tentpoles. You'll work closely with Sales to grow these accounts, drive sophisticated activation strategies across HoldCo and brand-direct workflows, and deliver a seamless experience across planning, activation, and measurement. Your efforts will directly impact retention and growth of Samba's highest-value M&E accounts. **Location requirement:** Must live within 50 miles of a Samba office. Required in office 3 days a week (Tuesday through Thursday), moving to 4 days a week (Monday through Thursday) starting January 4th, 2027, with the possibility of moving to 5 days a week in office after that. ### Requirements ### **Client Growth, Retention & Satisfaction** - Own day-to-day account management for a portfolio of key Media & Entertainment accounts — major studios, streamers, networks, and gaming brands — across both HoldCo agency partners (WPP, Omnicom/OMG, Publicis, Dentsu, Havas) and brand-direct teams - Partner with Sales to develop strategic account plans, drive renewals, and identify upsell and expansion opportunities across complex, multi-stakeholder M&E relationships - Ensure agency and brand teams are effectively activating Samba audience and contextual data across major DSPs, SSPs, DMPs, and social platforms — especially during tune-in, theatrical, and tentpole windows - Build trusted, senior-level relationships with programmatic, trading, strategy, analytics, and brand-side media stakeholders across HoldCo and brand-direct organizations - Lead executive business reviews focused on adoption, delivery, performance insights, and expansion across brand and agency teams ### **Campaign & Platform Execution** - Oversee audience segment setup and delivery across SSPs and programmatic buying platforms for M&E campaigns spanning HoldCo environments and brand-direct activations - Support partners through the full activation lifecycle: planning, audience building, activation, and QA (without directly managing or optimizing campaigns), with particular attention to time-sensitive M&E launch windows - Provide platform education and training on how to request, build, and deploy Samba audiences within HoldCo programmatic workflows and brand-direct buying teams - Troubleshoot audience delivery or integration issues and coordinate with technical teams to resolve activation challenges efficiently — especially under launch-window pressure ### **Strategic Partnership & Cross-Functional Collaboration** - Serve as a feedback loop between key M&E accounts and internal teams to improve ease of activation, workflow efficiency, and audience performance - Partner with Sales on pre-sale planning, platform demos, and aligning agency and brand goals with Samba's audience and measurement solutions - Represent Samba's audience products with deep subject-matter expertise and a consultative approach when working with senior agency and brand stakeholders - Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutions for the complex, multi-agency, multi-brand account structures typical of major M&E clients ## ### Who You Are ## - **Strategic** – You operate at the account-strategy level, not just the ticket level, and can shape multi-quarter plans across brand and agency stakeholders - **Curious** – Always learning and staying current on programmatic trends, M&E marketing dynamics, agency operating models, and CTV innovation - **Proactive** – You anticipate client needs and identify opportunities to add value across both HoldCo agency teams and brand-direct stakeholders - **Collaborative** – You thrive in cross-functional environments and are comfortable navigating large, matrixed organizations across both holding companies and brand-direct marketing teams ### What You Bring - 3–5 years of experience in account management, client services, or programmatic strategy roles, with a track record of owning strategic accounts - Direct experience working with Media & Entertainment clients — studios, streamers, networks, or gaming brands — is strongly preferred - Experience working at or closely with agency holding companies such as WPP, Omnicom, Publicis, Dentsu, or Havas, and/or directly with brand-side media teams - Deep understanding of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) - Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) and SSPs (e.g., OpenX, Magnite, Freewheel) - Background in programmatic trading or campaign management at a HoldCo, operating agency, or brand-direct team is a strong plus, even if not hands-on today - Familiarity with M&E-specific measurement needs — tune-in lift, theatrical attribution, franchise audience strategies — is a plus - Strong executive communication and problem-solving skills with a proactive, consultative approach - CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.) - Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus - Deep understanding of the digital advertising and programmatic ecosystem, particularly HoldCo and brand-direct workflows in the M&E vertical - BA/BS with a focus on marketing, business, data, or related experience