Programme Coordinator

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. *We work with people in over 150 countries and reach over 700 million people.* **We connect. We inspire.** # British Council Payband 4 **Contract Type:** Fixed-Term Contract **Location:** Taiwan **Pay Range** - 37,230 - 53,190 /Monthly Basic Pay **Closing Date:** 2nd Nov 2026 at 11:59 pm TWN time / 4:59 pm UK time Please note that candidates must have the legal right to live and work in Taiwan at the time of application. Visa sponsorship and relocation assistance are not provided unless otherwise stated. ## Role Purpose Supports the successful delivery of the Education portfolio in Taiwan through the implementation of the country Education portfolio, including delivery of British Council global programmes and client-funded programmes. The role provides high-quality administrative, financial and operational support across Education programmes, including student mobility, tertiary education partnerships and non-formal education. The postholder will support financial administration, reporting and data collection, operational project delivery and the management of relationships with delivery partners, ensuring compliance with British Council policies and procedures. ## Role Context This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together the British Council's global portfolio of work across Arts, Education, English and research. With a workforce of approximately 1,000 globally, CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and Grant and Partnership Funded (GPF) work. Education work is organised into three key strands: - **Student mobility and internationalisation:** Supporting the Higher Education sector to attract international students to the UK, develop lifelong engagement with UK alumni and strengthen international perspectives and partnerships across education. - **Tertiary education partnerships:** Facilitating Higher Education, Technical and Vocational Education and Training, and Science Partnerships between the UK and other countries to support high-quality, inclusive and globally connected education systems. - **Non-formal education:** Empowering young leaders and marginalised groups through skills development to contribute to trust, cohesion and stability in their communities and wider society. The Education portfolio embeds Equality, Diversity and Inclusion (EDI) across programme design and delivery, ensuring that people and partners experience a culture that promotes respect, inclusion and diversity. This role contributes to the successful delivery of the Education portfolio and strategy by providing high-quality administrative, financial and logistical support to enable the delivery of Education projects and programmes, while ensuring compliance with internal and external standards. ## Main Accountabilities ### Managing Self and Others - Hold vendors and suppliers to account for delivering services in line with agreed requirements. - Work independently and manage workload effectively against project and programme deadlines. - Work collaboratively with Programme Managers, Head of Programme Delivery and wider Cultural Engagement colleagues to support successful programme delivery. ### Financial Support - Plan and report on project financial plans, budget expenditure and forecasting, providing accurate and timely information to Programme Managers and the Head of Programme Delivery. - Manage smaller project and programme budgets as required. - Maintain clear, accurate and up-to-date records of financial transactions in accordance with audit requirements. - Ensure relationships with vendors and suppliers are maintained and payments are processed accurately and on time. - Ensure compliance with British Council financial management guidelines, policies and procedures. ### Project Management - Manage programme and project data, including timely data entry, quality assurance and basic analysis of monitoring data. - Develop progress reports and provide accurate information to meet programme and funder reporting requirements. - Support internal compliance processes including due diligence, records management, data collection and data storage. - Manage grants administration, including selection and evaluation processes. - Support procurement processes in accordance with British Council policies and procedures. - Manage events-based components, workshops and training activities within Education programmes. - Support the implementation of monitoring and evaluation processes and contribute to the collection and reporting of programme outcomes. - Support the Education and Cultural Engagement team in implementing diversity mainstreaming action plans and contribute to embedding EDI across programme delivery. ### Relationship and Stakeholder Management - Manage relationships with clients, partners and stakeholders at an appropriate level and maintain timely and effective communication. - Develop positive working relationships with delivery partners and other stakeholders to support successful programme implementation. - Manage relationships with vendors and suppliers and hold them accountable for delivering agreed services and requirements. - Work collaboratively with internal teams and external partners to resolve operational issues and support effective programme delivery. ## Equality, Diversity and Inclusion - Actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases and taking action to mitigate against these. - Ensure people feel valued and are treated equitably, with appropriate consideration for wellbeing and mental health. - Understand the British Council's approach to Equality, Diversity and Inclusion and how it applies to your role. - Take responsibility for learning and development relating to EDI and anti-racism. - Embed good EDI practice across Education projects and programmes, ensuring that design and delivery contribute positively to gender equality, disability inclusion and social inclusion. - Work interculturally and value diverse perspectives and experiences. ## Person Specification ### British Council Core Competencies - **Managing Projects – 2** - **Communicating and Influencing – 1** - **Managing Risk – 1** - **Account and Partnership Management – 1** - **Planning and Organising – 1** - **Finance and Resources – 2** ### Equality, Diversity and Inclusion - Recognises and acts to reduce bias, including unconscious bias. - Works interculturally and includes and values diverse perspectives and experiences. - Takes actions and/or makes decisions based on an evidenced understanding of the experiences and barriers faced by people from diverse equality backgrounds. - Actively listens and communicates with empathy and openness. ## Role Specific Skills ### Minimum / Essential Requirements - Experience of working in a supporting role on programmes or projects. - Experience of administrative and financial administration activities. - Experience of maintaining accurate records and handling project or financial data. - Good understanding of basic concepts of monitoring and evaluation and how these are central to effective project management. - Ability to organise and prioritise multiple tasks and meet deadlines. - Ability to work effectively with internal and external stakeholders, partners and suppliers. - Good attention to detail and ability to maintain accurate documentation. - Ability to work independently while contributing effectively to a wider team. ### Desirable - Experience of working in education, international education, Higher Education or a related sector. - Experience of supporting grants, procurement, events or training activities. - Experience of working with international partners or stakeholders. - Experience of working on externally funded or client-funded projects. - Experience of using financial, project management or customer relationship management systems. - Experience of monitoring and reporting against project outcomes and indicators. ## Language Requirements The British Council's systems and global processes operate in English. Written and verbal proficiency in English is required. Knowledge of Mandarin Chinese or other relevant local language skills would be an advantage. ## Education Undergraduate degree or equivalent professional experience. ## Professional Qualification and Certification Not required. Relevant qualifications or professional development in project management, finance, administration, monitoring and evaluation or a related discipline would be desirable. ## Additional Job Requirements ### Proof of Identity Requirements / Right to Work in Country Candidates are expected to have researched whether they have the right to live and work in Taiwan where the role is based. Given that British Council offices have different legal statuses depending on the work undertaken in each country, candidates are advised to contact HR in country for additional information regarding visa and work authorisation requirements. The British Council will only provide visa support at its discretion, where applicable. Candidates should therefore check whether visa sponsorship is available before applying. ### Background Checks Initial and continuing employment with the British Council is subject to an annual background check. The nature of the role will determine the type of check(s) and assessment applied. ## British Council Values and Behaviours British Council values and behaviours apply across the organisation and at all levels. They are important because they define what we stand for and help us deliver our strategy. These values will be assessed throughout the selection process: - **Open and Committed** - **Expert and Inclusive** - **Optimistic and Bold** A connected and trusted UK in a more connected and trusted world. **Equality, Diversity and Inclusion Statement** We are committed to equality, diversity and inclusion and we welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability, and ensure staff are drawn from the widest possible pool of talent and we guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. **Safeguarding Statement** The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email