Programming Assistant Manager

Job description

Redwood Credit Union is seeking a Programming Assistant Manager who will lead and manage a software development team to achieve company goals and initiatives. This is a player-coach role that works side by side with project teams to develop software and implement features. **Key Responsibilities** **Management:** o Evaluate, coach, develop and motivate the programming team. o Work with the Programming Manager to recruit, hire, and coach staff. o Serve as interim leader in the absence of the Programming Manager in providing leadership and direction for the department. o Work with the Programming Manager to develop and review software development standards and ensure adherence by team members. o Prioritize and document programming efforts and technical issues. o Communicate with IT and Business stakeholders about requirements, status, issues, and opportunities. o Work with the Programming Manager to manage 3rd party vendors providing support, development, analysis, and consulting for projects. **Development, Analysis, and Support:** o Participate in project teams and provide programming and system analysis support. o Serve as a technical resource to RCU Departments in defining technical requirements for business solutions. o Supply technical support for issues relating to applications. o Make recommendations and provide leadership and IT analysis in solving business problems. o Lead and execute complex IT projects, conversions, and cutovers upholding Credit Union uptime standards. o Provide feedback and direction to the programming staff to ensure project completion and quality service standards are met. o Draft technology plans and requirements for business needs. **IT Development and Security:** o Ensure proper security of all data housed in systems is being sent from and received by RCU staff to outside partners. o Evaluate new technologies relating to core business functions and recommend courses of action. o Respond to audit items and remediate outstanding concerns. o Employ project management tools and methodologies in completion of programming projects and initiatives. **Other functions:** o Develop staff on technological knowledge and understanding. o Participate in Credit Union functions, community events, community volunteer boards and associations. **Join us and discover why you'll love working at Redwood Credit Union!** **ABOUT REDWOOD CREDIT UNION (RCU):** At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. **Why work for Redwood Credit Union?** • 21st largest credit union in the U.S. and the largest financial institution based in the North Bay • Recognized by Newsweek as one of "America's Best Credit Unions 2026" • Awarded a 5-Star Bauer Rating • Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026" • Top Corporate Philanthropists (#24) - San Francisco Business Times • Voted Best Places to Work in the North Bay 21 years in a row • World-class Employee Engagement scores • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate • Industry leading Net Promoter Scores across the U.S. ### Minimum Qualification: Knowledge, Skills and Abilities - Advanced knowledge of information systems project management methods and procedures. - Advanced knowledge of programming and system integration techniques, including: o C# / .NET o JavaScript, TypeScript, Angular, React, or similar front-end frameworks o SQL Server and relational databases o REST APIs and integration platforms - Familiarity with the following technology areas: o Azure cloud services o Git, Azure DevOps, GitHub, and CI/CD pipelines o Event-driven architecture and messaging platforms o AI-assisted development tools such as Claude, GitHub Copilot - Knowledge of current AI tooling and coding techniques. - Ability to troubleshoot computer related problems. - Ability to act independently and make quick decisions. - Ability to effectively manage multiple tasks and deadlines simultaneously. - Ability to manage, develop, and implement technology related projects. - Ability to supervise and coach team members. - Ability to work weekends and late nights when needed. - Ability to interact and communicate with outside vendors. - Ability to communicate effectively both verbally and in writing. - Ability to establish and maintain effective working relationships with a diverse group of people. - Ability and desire to work in a team environment.