Project and Key Accounts Manager

Job description

Project and Key Accounts Manager Location: Eastern Contiguous US (within proximity to a major airport) ASSA ABLOY is a global leader in door opening solutions dedicated to providing a safe, secure, and accessible building environment. Every day, we help billions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. ASSA ABLOY’s offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrances. Are you a person who loves to be challenged? Do you enjoy meeting people and fostering trusted relationships? Do you like learning new skills and applying them to your work habits? Do you know about architectural product sales, and are you ready to be part of an energized team? If so, we have an Architectural Sales Representative position that may be perfect for you. What you will be doing: As the Project and Key Accounts Manager, you will lead the delivery of Building Technology Solutions professional services and software solutions, managing projects from planning and construction through facility operations. You will serve as a trusted advisor to customers, coordinating field service activities, supporting key accounts, and ensuring successful implementation of software solutions, and assistance facilitating related project product sales. In this role, you will collaborate closely with customers, field technicians, sales teams, channel partners, and software developers to drive project execution, software adoption, account growth, and customer satisfaction. You will also support business development efforts by identifying new opportunities, managing contracts and customer relationships, and helping shape the future of our professional services offering through customer feedback and continuous improvement initiatives. Key areas you will contribute to in this role: Manage and execute professional services projects, field activities, and site-based consulting engagements. Perform and oversee field-based inspections, surveys, audits, inventory programs, and consulting engagements for customer facilities. Lead fire, smoke, egress, and door opening assessments while documenting findings and providing remediation recommendations. Coordinate field resources to ensure consistent nationwide project delivery. Lead key account relationships, contract administration, invoicing, and customer satisfaction (success) initiatives. Coordinate and support field technicians, sales teams, and external project stakeholders. Recruit, train, manage, and oversee field resources to support national project delivery. Deliver training, onboarding, and ongoing support for related software solutions. Partner with internal sales teams and external customers to drive software adoption and business growth. Provide customer insights and feedback to support software enhancements, process improvements, and service innovation. Other duties as assigned. What we are looking for: Professional selling and demand generation skills; including proven presentation and communication skills (both written and verbal). Self-starter, active listener, with strong negotiation skills. Ability to read, interpret, and review CSI MasterFormat Division 08 architectural specifications and construction documents including door schedules, hardware sets, floor plans, elevations, submittals, and shop drawings. Understanding of fire, life safety, accessibility, and model building codes in relation to door and hardware specifications. Detail-oriented with strong analytical skills and follow-up habits. Ability to meet multiple project deadlines and exercise effective time management with on-time activity reporting. Goal-oriented and results-driven. Ability to work and perform responsibilities in the field at construction sites and end-user facilities. Ability to travel upon request. 50 - 75% travel ability required. Reasonable proximity within to major airport. Ability to lift or carry up to 50 lbs. Education and/or experience: Your background includes a College/University degree (preference for specialization in related curricula such as: architectural, engineering, construction science/management, business, or similar), or have work experience commensurate with, minimum high school/GED diploma. At least 2-3 years’ industry related experience in construction project management experience is preferred. Architectural and construction industry-related experience, including door and hardware applications and specifications and software training and support, is a plus. High level of proficiency in Microsoft Office tools. Above average working knowledge of Autodesk Revit Architecture® software preferred. Familiarity of construction management software applications is a plus. ASSA ABLOY offers a competitive compensation and benefits package, including bonus, a 401(k) plan, education assistance, company car, and an environment that reflects our commitment to our employees. The wage range for this role is $100K - $115K and considers a broad scope of factors that are considered when making compensation decisions. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. This salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time. Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. As the global leader in door opening solutions, we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities. “Let’s open the doors to the future – together!” ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.