Project Controls - Document Controller

Job description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Provide document management and project controls support including but not limited to receipt, inventory, audit, tracking, storage, retrieval, and distribution of both classified and unclassified electronic, paper, and other media project data and documents according to company policy, and proper procedures for the projects. Maintain general and technical documents and periodical subscriptions related to projects, with the use of internal document control systems or client-specific tools. Coordinate with Project Managers and IT/Records Management on the proper methods of protection for project records and make recommendations on media, rotation, and procedures. Manage the setup and maintenance of document control/records management for multiple projects and Project Managers. Escalate issues and recommend resolutions to the Team Lead for timely resolution. Perform moderately complex tasks in compliance with service level agreements, processes, policies, and procedures. Propose alternatives to identified issues and assist in investigating and resolving common and unusual issues. Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity. Contribute specialized expertise to different assigned projects and may provide key updates to the Team Lead and Manager. Qualifications Bachelor's degree in engineering, architecture, construction, or related technical field At least 4 years of relevant experience in the Engineering or Construction industry Intermediate proficiency in MS Office tools Experience with Technical Document Control Management software (e.g. SharePoint, BluBeam, Unifier, Documentum, EDMS, Aconex EDMS, Prolog, Procore) Must be willing to work night shift and 3 days onsite per week Additional Information Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to gather, integrate, validate, and analyze relevant data to develop resolutions, findings, and recommendations. (Analytical Thinking) Ability to collaborate highly among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration) Ability to effectively communicate with a varied audience and internal and external customers using different platforms. (Communication) Ability to maintain good customer relationships and initiate ways to improve customer experience (Customer Service) Ability to identify and resolve complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to clearly define objectives and set targets for the team that are consistent with and compliant with service delivery agreements, key performance indicators, and policies. (Planning and Organizing) At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.