Bring order to complexity. Help deliver technology solutions that make an impact.At The Missing Link, we don’t just deliver technology solutions, we help organisations achieve meaningful business outcomes. As one of Australia’s most awarded IT and Cyber Security providers, and now part of the Infosys family, we’re continuing to grow our Infrastructure Solutions team and are looking for a talented Project Coordinator to join us.With over 28 years of experience, 200+ team members, and a culture built on inclusion, innovation, and impact, we create an environment where skilled professionals can do meaningful work, sharpen their craft, and grow their careers.We are The Missing Link between where you are and where you want to be.The OpportunityWe’re looking for an organised and customer-focused Project Coordinator to join our Infrastructure Solutions Team.This role serves as a key interface between clients, sales teams, technical specialists, vendors, and delivery teams. You'll be responsible for coordinating the successful delivery of small to medium-scale infrastructure and technology projects, ensuring agreed scope, quality, timelines, and budget objectives are achieved.You'll work closely with internal and external stakeholders to coordinate resources, manage project administration activities, support billing processes, and help deliver an exceptional customer experience from project initiation through to completion. What you'll be working onDepending on project requirements, your work may include:Coordinating the delivery of small to medium-scale infrastructure and technology projects, ensuring scope, timelines, budget, and quality objectives are achievedWorking closely with clients, technical specialists, vendors, and internal stakeholders to manage project schedules, resources, risks, and deliverablesMaintaining project plans, documentation, reporting, and administration activities through ConnectWise and other project management toolsFacilitating project meetings and providing regular updates to ensure stakeholders remain informed and aligned throughout the project lifecycleReviewing project deliverables, supporting project billing activities, and ensuring successful project handover and closureYou’ll play a key role in keeping projects on track, supporting delivery teams, and ensuring clients receive an exceptional experience from project commencement through to completion.Requirements1+ year of experience within the IT industry, ideally in a Project Coordinator, Project Administrator, or similar roleTertiary qualification in Business, Information Technology, Project Management, or a related disciplineExperience supporting the successful delivery of multiple technology projects in a fast-paced environmentStrong organisational, communication, and stakeholder management skillsAbility to manage competing priorities while maintaining a high level of accuracy and attention to detailCustomer-focused mindset with a proactive approach to problem solving and continuous improvementAdvanced Microsoft Word skills and intermediate Microsoft Excel skillsExperience using Microsoft Project and ConnectWise, or similar project and service management platformsBenefitsA great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:Supportive, collaborative and respectful environmentCompany culture that fosters learning and development through training and mentoring programsOpportunities for professional development and career advancementLearn from experienced professionals who actively share knowledge and mentor othersTraining and company paid certifications supportedExposure to diverse clients and industriesChallenging, varied work that keeps you engaged and continuously learning If you are passionate about delivering exceptional client experiences, enjoy working in a fast-paced environment, and want to be surrounded by people who genuinely care about quality and growth, we’d love to hear from you.
Bring order to complexity. Help deliver technology solutions that make an impact.
At The Missing Link, we don’t just deliver technology solutions, we help organisations achieve meaningful business outcomes. As one of Australia’s most awarded IT and Cyber Security providers, and now part of the Infosys family, we’re continuing to grow our Infrastructure Solutions team and are looking for a talented Project Coordinator to join us.
With over 28 years of experience, 200+ team members, and a culture built on inclusion, innovation, and impact, we create an environment where skilled professionals can do meaningful work, sharpen their craft, and grow their careers.
We are The Missing Link between where you are and where you want to be.
The Opportunity
We’re looking for an organised and customer-focused Project Coordinator to join our Infrastructure Solutions Team.
This role serves as a key interface between clients, sales teams, technical specialists, vendors, and delivery teams. You'll be responsible for coordinating the successful delivery of small to medium-scale infrastructure and technology projects, ensuring agreed scope, quality, timelines, and budget objectives are achieved.
You'll work closely with internal and external stakeholders to coordinate resources, manage project administration activities, support billing processes, and help deliver an exceptional customer experience from project initiation through to completion.
What you'll be working on
Depending on project requirements, your work may include:
- Coordinating the delivery of small to medium-scale infrastructure and technology projects, ensuring scope, timelines, budget, and quality objectives are achieved
- Working closely with clients, technical specialists, vendors, and internal stakeholders to manage project schedules, resources, risks, and deliverables
- Maintaining project plans, documentation, reporting, and administration activities through ConnectWise and other project management tools
- Facilitating project meetings and providing regular updates to ensure stakeholders remain informed and aligned throughout the project lifecycle
- Reviewing project deliverables, supporting project billing activities, and ensuring successful project handover and closure
You’ll play a key role in keeping projects on track, supporting delivery teams, and ensuring clients receive an exceptional experience from project commencement through to completion.
Requirements
- 1+ year of experience within the IT industry, ideally in a Project Coordinator, Project Administrator, or similar role
- Tertiary qualification in Business, Information Technology, Project Management, or a related discipline
- Experience supporting the successful delivery of multiple technology projects in a fast-paced environment
- Strong organisational, communication, and stakeholder management skills
- Ability to manage competing priorities while maintaining a high level of accuracy and attention to detail
- Customer-focused mindset with a proactive approach to problem solving and continuous improvement
- Advanced Microsoft Word skills and intermediate Microsoft Excel skills
- Experience using Microsoft Project and ConnectWise, or similar project and service management platforms
Benefits
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
- Supportive, collaborative and respectful environment
- Company culture that fosters learning and development through training and mentoring programs
- Opportunities for professional development and career advancement
- Learn from experienced professionals who actively share knowledge and mentor others
- Training and company paid certifications supported
- Exposure to diverse clients and industries
- Challenging, varied work that keeps you engaged and continuously learning
If you are passionate about delivering exceptional client experiences, enjoy working in a fast-paced environment, and want to be surrounded by people who genuinely care about quality and growth, we’d love to hear from you.
Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, by helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including; cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice, we will lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology, we are here to help organisations every step of the way, leaving your team free to focus on your business.With over 20 years’ experience, we’re recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver you world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, by helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including; cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.
With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice, we will lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology, we are here to help organisations every step of the way, leaving your team free to focus on your business.
With over 20 years’ experience, we’re recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver you world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
