Project Coordinator - Professional Services

THE ROLE DGR Systems designs and delivers technology solutions that our clients rely on to run their organizations. Behind every successful engagement is strong coordination. Projects need to start with the right information, stay organized as work progresses, and close with accurate documentation and financial records. This role goes beyond administrative support. You will own the intake and setup of new projects, support active engagements across the PMO, and grow into independently manage smaller, clearly scoped engagements. You will report to the PMO Leader and work alongside DGR's Project Managers and technical delivery teams. This is a hands-on role that directly supports both the client experience and the teams delivering the work. WHY THIS ISN’T A STANDARD COORDINATOR JOB This role is designed for someone who wants more than a task-based coordination position. Project Coordinators at DGR are expected to understand what is happening across the engagement, stay ahead of open items, and gradually take on more ownership as their experience grows. The Project Coordinator plays an important role at the beginning of every new engagement. You will set projects up in our systems, confirm that the right information and documentation are in place, and coordinate the transition from sales into delivery. As projects move forward, you will stay connected with Project Managers, technical teams, Finance, and clients to help keep work organized and moving The work is varied and often moves quickly. Strong coordination at the beginning of an engagement prevents problems later, and consistent follow-through helps Project Managers and technical teams stay focused on delivery. The Project Coordinator is an operational part of the delivery team. The work may happen behind the scenes at times, but its impact is visible throughout the engagement. WHAT YOU’LL OWN This role covers two things that have to work together for any engagement to start and finish cleanly. The Setup Coordinate the intake and setup of new projects: create and configure records in DGR's systems before delivery begins Confirm that each engagement has the documentation, approvals, contacts, and statements of work it needs before the team kicks off Coordinate the transition of new engagements from sales to the delivery team, making sure key information, commitments, and next steps are clear before delivery begins Submit billing triggers and project milestone updates to Finance at the right points in each engagement lifecycle Keep operational records, templates, trackers, and shared documentation current and organized The Engagements Support Project Managers on active engagements by tracking action items, maintaining documentation, and keeping schedules current Manage the full project lifecycle independently on smaller, clearly scoped engagements, including direct client communication Coordinate across PMs, technical resources, Finance, and client contacts to keep active work moving and make sure the right people have the information they need Follow up with responsible parties until commitments close. Follow up on open commitments through completion rather than assuming a request is finished once it has been sent Surface scheduling conflicts, missing information, overdue items, and delivery risks to the PM or PMO Leader early enough for the team to respond You will also keep project records current throughout each engagement, not as a milestone activity but as an ongoing standard. If you went unavailable tomorrow, another team member should be able to pick up any active engagement without calling you first. Keeping that record current is part of the daily work, not something saved for the end of the project. HOW WE WORK Keep the project record current. Conversations, decisions, risks, and next steps need to make their way into the project record so the team is working from the same information. If it's outdated, someone is working from the wrong picture. Keeping the record current is not administrative overhead. It is how we protect delivery and protect our clients. Follow through to completion. Sending an email, meeting invitation, or request is only the first step. You are expected to follow up, confirm next steps, and make sure important actions reach resolution. We adjust the level of coordination to the needs of the engagement. A short, focused project should not require the same level of administration as a complex, multi-phase effort. Part of developing in this role is learning to recognize the difference. The details matter because they affect delivery. Accurate setup, timely follow-up, current documentation, and billing coordination all contribute to a better experience for our clients and delivery teams. The Coordinator often has an opportunity to catch a problem early, before it affects the project or the client, and more importantly, the ability to act on it quickly to prevent it from becoming a larger issue. WHAT WE’RE LOOKING FOR You'll Need 1 to 2 years of professional experience in project coordination, operations, client service, administrative support, or a similar role. Relevant internships may also qualify. Strong follow-through and the habit of staying with open actions until they are resolved. Documentation discipline. The ability to leave a record someone else can follow without asking you for context. Clear, professional written and verbal communication with both technical and non-technical people. Comfort working in Microsoft 365, particularly Outlook, Teams, SharePoint, and Excel. It Will Help If You Have Experience supporting project managers, technical consultants, or delivery teams in a technology or professional services environment Familiarity with project management, ticketing, or professional services automation tools Experience with time tracking, billing support, purchase orders, or service-related financial processes Experience supporting multiple priorities, projects, or client engagements at the same time We'll Teach You How DGR Project Managers and Technical Leads work together to deliver client engagements DGR's delivery methodologies and how they apply to different engagement types DGR's service portfolio, technology partners, and the types of client environments we support Our tooling, systems, documentation standards, and coordination workflows WHO THIS ISN’T FOR We want you to have a clear picture of what will make someone successful in this role. This role works best for someone who is comfortable learning an established process and then taking the next reasonable step without needing every routine action assigned. Follow-through is a major part of the role. Success here requires staying engaged with open actions until they are completed or appropriately escalated. This position carries more operational responsibility than a traditional administrative coordinator role. The work directly affects project delivery and the client experience. The work changes frequently across clients and technology areas, so this role is best suited for someone who enjoys variety and can stay organized while managing several priorities at once. YOUR PATH FORWARD The Project Coordinator role is the starting point for DGR's PMO career ladder. If you want to grow into a Project Manager, Senior Project Manager, or beyond, this role is how that path begins at DGR. For employees interested in that path, the role provides opportunities to build the client, delivery, and project management skills needed to grow into a Project Manager. Career progression is based on demonstrated capability, judgment, delivery quality, and readiness for greater ownership rather than time in role alone. The Coordinators who advance are the ones who treat every engagement, large or small, with the same standard of care. For someone interested in building a career in project management or technology consulting delivery, this role provides a practical starting point with increasing responsibility over time. COMPENSATION & BENEFITS Base salary range $52,000 - $68,000 Work arrangement - Tampa area DGR Systems also offers a robust company benefits package designed to support employees and their families, including compettive health and welfare benefits, paid time off, 401k, Health Savings Account, certification reimbursement, and other company-sponsored programs. HOW TO APPLY FOR THIS ROLE Send us your resume and a few sentences about a time you had to keep something moving when information was missing, responsibilities were unclear, or something did not go according to plan. Tell us what you did and how the situation turned out. We are more interested in how you approached the situation than whether everything went perfectly. Apply to: DGR Systems is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. Help Us Change the Way People Use Technology At DGR Systems, we’re about connecting companies to the right solutions and enabling them to gain the most value from their investments. We go to great lengths to hire great people because, at our core, our clients deserve to have each person working on their project bring qualified expertise, a can-do attitude, and experience-based strategic insights to the table. They need to trust their IT consulting firm as a partner who is there to help accelerate their success and not pass them off to a junior team after the contract has been signed. Want to join us?