Project Coordinator – Shared Services, Systems, Digital Tools & Governance

Job description

At TOMRA, we are creating smarter, more connected ways of working to support our mission of enabling a world without waste. As our Shared Service Centre continues to expand, we're looking for a Project Coordinator – Shared Services, Systems & Digital Tools to support the implementation of processes, systems, and digital solutions across Europe. In this role, you'll work closely with project teams, business stakeholders, IT colleagues, and external vendors to help coordinate projects, support market onboarding activities, and contribute to the successful adoption of systems, tools, and governance practices. You'll play an important role in ensuring initiatives are delivered efficiently while helping teams stay aligned and informed throughout the project lifecycle. What You'll Be Doing As part of TOMRA's Shared Services transformation journey, you'll support projects focused on systems, digital tools, service improvements, and market onboarding initiatives across Europe. Support Market Onboarding & Shared Service Centre Enablement Assist with onboarding activities for new markets by coordinating project tasks, tracking progress, arranging training activities, and helping ensure teams have access to the systems, processes, and documentation needed for success. Coordinate System Implementations Support the implementation of software solutions, digital tools, integrations, and service improvements by maintaining project plans, coordinating activities, tracking milestones, and ensuring effective communication between stakeholders. Support Vendor & Technology Partner Activities Help coordinate activities with external providers, assist with onboarding processes, monitor deliverables, and support procurement and administrative activities where needed. Facilitate Cross-Functional Collaboration Work with business teams, IT, Security, Procurement, and external partners to gather information, follow up on actions, coordinate meetings, and help ensure projects remain on track. Support Governance & Compliance Activities Assist in maintaining project documentation, tracking risks and action items, and ensuring projects follow established governance, security, and compliance requirements, including relevant frameworks such as NIS2 and ISO27001. Contribute to Continuous Improvement Support initiatives focused on improving service management processes, reporting, Jira Service Management workflows, automation opportunities, and operational effectiveness across Shared Services. What We're Looking For We're looking for someone who enjoys bringing structure to multiple activities, coordinating across teams, and helping projects move forward in an organized and efficient way. You are detail-oriented, proactive, and comfortable working with a broad range of stakeholders in an international environment. You Will Likely Bring Around 2-3 years of experience in project coordination, PMO, Shared Services, operations, systems implementation, business support, or a similar environment. Experience coordinating projects, system implementations, process improvement initiatives, or business change activities. Hands-on experience with Jira Service Management, including workflow management, SLA tracking, automation, reporting, and service process support. Experience supporting the implementation and adoption of software solutions, digital tools, or operational systems. Strong organizational skills with the ability to coordinate multiple workstreams, priorities, and stakeholders simultaneously. Experience working with stakeholders across different functions, teams, and locations. Confidence in tracking project activities, maintaining project documentation, monitoring risks and actions, and following up on key deliverables. Interest in process improvement, governance, Shared Services, and digital transformation initiatives. Strong communication skills, attention to detail, and fluency in English. Nice to Have Experience working within a Shared Service Centre environment. Knowledge of system integrations, master data management, and process standardization. Familiarity with governance, compliance, or information security frameworks such as ISO27001 and NIS2. Experience coordinating vendor onboarding activities and working with third-party service providers. Why Join TOMRA? This is a unique opportunity to join TOMRA at a pivotal stage of growth and transformation. You'll have the chance to influence how Shared Services, digital systems, and governance frameworks are developed and deployed across multiple European markets. At TOMRA, you will find: A purpose-driven company focused on sustainability and resource recovery. The opportunity to lead impactful European transformation projects. Exposure to a broad range of systems, stakeholders, and business functions. A collaborative international environment where ideas and improvements are welcomed. Significant scope to shape processes, ways of working, and future operating models. If you're passionate about project delivery, digital transformation, process improvement, and helping organizations scale successfully, we'd love to hear from you. At TOMRA, your work has real impact, and your ideas help shape a better future. Learn more about life at TOMRA ! What do you get from joining TOMRA? Opportunity for career development A unique chance to be an important part of taking our business growth in Europe to the next level Work in a collaborative and innovative environment. Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology. At TOMRA, we value and encourage innovation , passion and responsibility in everything we do. The TOMRA Group employs over 5,000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2023 & 2025. TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine, we are now responsible for approximately 85,000 installations across more than 60 markets. By providing an effective and efficient way of collecting, sorting and processing containers, TOMRA's reverse vending systems make it easy for consumers to recycle and contribute to a more sustainable planet.