Project Delivery Specialist - Helsinki

Job description

# Build something monumental for Healthcare! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ## **About the Role** Tandem's AI assistant empowers clinicians by generating clinical notes, certificates, and referrals directly from consultation conversations, and seamlessly provides relevant diagnosis and procedure codes. We're actively expanding our capabilities with new modules like advanced clinical decision support and pre-charting tools. We are assembling a top-tier team in Finland dedicated to bringing Tandem's AI solutions to Wellbeing Services Counties and private social and healthcare providers. We're looking for a **Project Delivery Specialist** to own the end-to-end implementation journey — from the moment a customer signs with Tandem to the point where they are fully up and running. ## **What You Will Do** - Lead customer implementation projects end to end, keeping deliveries on track, on scope, and on time. - Coordinate the technical setup — including EHR integrations — working closely with our engineering team. - Work with customers and our Medical Operations team to ensure the right documentation templates are built and configured for each clinical environment. - Coordinate user training programmes together with Medical Operations, ensuring clinicians are confident and ready at go-live. - Act as the customer's primary point of contact throughout the delivery phase, building trust and maintaining momentum. - Proactively manage risks, dependencies, and blockers across workstreams. - Continuously refine our delivery playbook, contributing to scalable processes as our Finnish customer base grows. ## **What You Bring** - Native-level fluency in Finnish and excellent communication skills in English (both written and spoken). - A strong track record in project management, ideally delivering technology solutions within social or healthcare settings. - Experience in a technology company, with particular value placed on SaaS implementation or deployment projects. - Familiarity with healthcare IT environments — EHR integrations, clinical workflows, and change management in care organisations. - A structured yet flexible approach: you run a tight project plan but adapt quickly when circumstances shift. - Excellent stakeholder management — you're comfortable engaging with everyone from frontline clinicians to C-level decision-makers. - Genuine curiosity about technology and AI — deep technical expertise is not required, but you understand how modern software products are delivered. - An entrepreneurial mindset and comfort working in a fast-paced, scaling environment. ## **Location** We believe the best ideas happen when we're together. This is a **full-time role based in Helsinki** where you will work collaboratively with your local team, as well as with our Stockholm-based team. Travel is expected locally to meet customers, and trips to Stockholm to meet the full team are also a requirement. # Culture at Tandem At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. *Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.*