Project Management Officer (Digital Marketing)

We are looking for an experienced and detail-oriented Project Management Officer (PMO) to support a high-impact digital marketing growth program for one of our key clients in Ha Noi. In this role, you will be the operational backbone of the engagement — coordinating timelines, managing stakeholder communications, tracking deliverables, and ensuring all digital growth initiatives are executed on time, within scope, and to the highest standard. This is a great opportunity for a seasoned PMO professional who thrives in a client-facing environment and is passionate about driving measurable results in digital marketing. KEY RESPONSIBILITIES Maintain and manage the project management office framework across all digital marketing projects, including SEO, paid media, social media, and content campaigns. Develop, update, and monitor project plans, schedules, and milestones using PM tools (e.g. Jira) Coordinate cross-functional teams to ensure alignment on priorities, deadlines, and deliverables. Track project status, flag risks and blockers proactively, and escalate issues to the Project Manager or department leads when necessary. Prepare weekly status reports, dashboards, and project documentation for internal stakeholders and clients. Support project kick-off meetings, retrospectives, and sprint planning sessions; document meeting notes and action items. Manage project repositories, ensuring all assets, briefs, and reports are organized and version-controlled. Assist in onboarding new vendors, freelancers, or agency partners by coordinating contracts, briefs, and workflow integration. Monitor and report on budget utilization across projects, flagging variances to the finance and management teams. Continuously identify opportunities to improve PMO processes, templates, and reporting standards. REQUIREMENT Education & Experience Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. 3+ years of experience in project coordination or PMO roles, preferably supporting digital marketing growth programs or client-facing marketing engagements. Hands-on experience managing multiple concurrent projects in a fast-paced environment. Skills & Competencies Proficiency with project management tools such as Jira, Trello, Service Now, or equivalent. Strong command of Microsoft Office / Google for reporting and documentation. Excellent organizational skills with a strong attention to detail and ability to prioritize workload. Excellent communication skills in both Vietnamese and English (written and verbal); ability to liaise with multi-level stakeholders. Analytical mindset with the ability to interpret project data and produce clear, concise reports. Proactive, self-starter attitude with a collaborative team spirit. Nice to Have PMP, CAPM, or PMI certification (or in progress). Familiarity with Agile/Scrum methodologies. Prior experience in a digital agency environment. Experience in banking industry digital marketing is a big plus — familiarity with financial products, regulatory constraints, and customer acquisition strategies in the banking sector will be highly valued. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.