Project Manager

Job description

Company Overview: Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: We are seeking a seasoned Project Manager to drive the successful execution of multiple IT projects. This role involves managing complex projects, coordinating resources, and ensuring all project objectives are met. You will be pivotal in maintaining client relationships and ensuring high standards of project delivery. Responsibilities: Oversee the entire project lifecycle, from initiation through to completion, ensuring adherence to timelines, budgets, and scope. Develop detailed project plans that outline key tasks, milestones, resource allocations, and budget controls. Collaborate with the PMO to effectively manage resources, schedules, and capacity planning. Serve as the primary point of contact for clients, delivering comprehensive communication and reporting, including executive summaries to customer leadership, to ensure transparency and alignment with project goals. Facilitate effective internal communication with internal stakeholders, including Client Directors, Architects, PMO, and Leadership, to ensure alignment and support throughout the project lifecycle. Partner with the Service Delivery Leadership to coordinate project delivery on time and within budget constraints Apply appropriate project delivery methodologies, including Agile/Scrum, Waterfall, and hybrid approaches, based on project requirements and client needs. Facilitate Agile/Scrum ceremonies as required, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives, while helping teams identify and remove delivery roadblocks. Maintain thorough project documentation, including status updates, progress reports, and post-project analyses. Identify and mitigate potential risks throughout the project lifecycle. Ensure all deliverables meet the required quality standards and client specifications. Strictly follow PMO standards, templates, and tools to ensure consistency and efficiency in project execution. Contribute to ongoing improvements of PMO processes and methodologies. Establish and track key performance indicators (KPIs) to measure project success and identify areas for improvement. Qualifications: Bachelor’s degree or diploma in IT, project management, or a related discipline, or equivalent professional experience. A minimum of 5 years of experience directing medium to large-scale IT projects with varying degrees of complexity. Hands-on experience managing projects using Agile/Scrum methodologies, as well as traditional Waterfall and hybrid project delivery approaches. Experience working with cross-functional Agile teams, including sprint planning, backlog management, prioritization, estimation, and tracking project and sprint progress. PMP certification preferred; additional certifications such as Certified ScrumMaster (CSM), SAFe, or PMI-ACP are a plus. Strong financial acumen related to budgeting, margin, revenues, and costs tracking Experience working with external clients Success in managing and delivering projects of varying sizes while handling multiple projects simultaneously. Strong understanding of IT concepts and technologies including Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. Experience in managing contractor relationships and ensuring compliance with contractual obligations. Demonstrated expertise in comprehensive project planning, budget management, and timeline coordination. Skilled in scope control, risk identification and mitigation, effective communication across all levels, decisive decision-making, and leading diverse, cross-functional teams. Expertise in using project management tools such as Smartsheet, NetSuite, and Microsoft 365 for effective project tracking and management. Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.