Project Manager Customer Delivery

Job description

Job Summary** As a Project Manager Customer Delivery, you will be responsible for the successful planning, execution, and closure of customer projects, ensuring on-time delivery, within budget, and to the highest quality standards. You will act as the primary point of contact for customers, fostering strong relationships and driving customer satisfaction. Job Responsibilities** * Lead and manage the full project lifecycle from initiation to closure, adhering to FLSmidth project management methodologies. * Develop comprehensive project plans, including scope, schedule, budget, resource allocation, and risk management strategies. * Manage project teams, including internal resources and external contractors, providing guidance and support to ensure project success. * Communicate regularly with customers, providing status updates, managing expectations, and resolving issues promptly and effectively. * Monitor project progress, identify deviations from the plan, and implement corrective actions to keep projects on track. * Ensure projects are delivered within the agreed-upon budget and schedule, proactively identifying and mitigating potential cost overruns or delays. * Conduct regular project reviews, both internally and with customers, to assess performance and gather feedback. * Manage project documentation, including contracts, change orders, progress reports, and close-out reports. * Identify opportunities for process improvement and contribute to the development of best practices within project management. * Ensure compliance with all relevant company policies, safety regulations, and quality standards. Job Qualifications** * Bachelor's degree in Engineering, Project Management, Business Administration, or a related field. * Minimum of 5 years of experience in project management, preferably within the heavy industrial, mining, or capital equipment sector. * Proven track record of successfully delivering complex customer projects on time and within budget. * Strong understanding of project management methodologies (e.g., PMP, PRINCE2 certification is a plus). * Excellent communication, negotiation, and interpersonal skills with the ability to build strong customer relationships. * Demonstrated leadership skills with the ability to motivate and manage cross-functional teams. * Proficiency in project management software (e.g., MS Project, Primavera). * Ability to travel domestically and internationally as required. * Fluency in English is essential; proficiency in other languages relevant to FLSmidth's global operations is a plus. We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.