Project Manager (GenOps)

**About Us** We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people’s assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get. **Who are we?** We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors – Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc. Our team includes people who have built: - Financial products (Square/CashApp, the earliest CapitalOne credit cards) - Consumer products ([](http://Internet.org), Xbox) - Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages) - Mathematics & science infrastructure (computational research at NASA’s JPL) We are missionaries who like to work hard on important problems - and build products that become infrastructure for society. We believe that using technology to lower the cost of capital for consumers is one of these problems - and if we can do it, it could have an infinite impact on people’s lives. **Role Overview** We’re looking for a highly organized Project Manager who excels at **structuring information, creating clear documentation, and keeping complex initiatives organized and moving forward**. This role sits at the intersection of **project coordination, systems thinking**, and executive support. You’ll work closely with cross-functional teams to turn messy inputs into clear plans, documents, and processes that people actually use. This is an ideal role for someone who naturally: - Thinks before acting - Asks clarifying questions - Improves processes instead of just following them - Enjoys making things clearer, simpler, and more efficient **Key Responsibilities** **Project & Process Management** - Own documentation-heavy projects from intake to completion - Break down ambiguous requests into clear scopes, timelines, and deliverables - Track progress, dependencies, and risks across multiple initiatives - Proactively identify gaps, inefficiencies, or unclear ownership - Keep stakeholders aligned through clear updates and documentation **Organization & Systems Thinking** - Design logical folder structures, naming conventions, and version control practices - Ensure documents are easy to find, understand, and keep up to date - Think critically about how information flows across teams - Recommend tools or workflows to improve documentation and project tracking **Collaboration** - Work closely with product, operations, engineering, compliance, and support teams - Facilitate meetings when needed, capturing clear notes, decisions, and action items - Ask thoughtful questions to surface assumptions and clarify intent - Push back constructively when requests are unclear or inefficient **Qualifications** - 3+ years of experience in project management, operations management, or a similar role - Hands-on experience using **Asana** for project/task management - Strong writing and editing skills — able to explain complex ideas clearly and concisely - Proven ability to organize large amounts of information - Experience creating and maintaining documentation used by multiple teams - Comfortable working with ambiguity and incomplete information - Strong attention to detail without losing sight of the bigger picture - Flexibility to work US Pacific Time hours (8 AM to 5 PM) with a one-hour break. - Must be presently residing in the Philippines.