Project Manager - Network infrastructure

Project /Practice Management
• With limited direction manages the day-to-day operational and tactical aspects of small to medium scale projects.
• Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.
• Minimizes our exposure and risk across all projects assigned.
• Manages scope and mitigates risk across all projects.
Project Accounting
• Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction.
• Integrates financial data for all projects.
• Compares financial data for practice to that of other practices and seeks ways to maximize revenue.
• Analyzes profitability, revenue, margins, bill rates and utilization on all projects assigned.
• Addresses escalated billing issues when they arise.


CAREER PATH CORE COMPETENCIES

Financial Management
• Creates budgets manages to and achieves revenue goals set for projects.
• Accurately forecasts revenue, profitability, margins, bill rates and utilization across all assigned projects.
• Sets expectations upward regarding revenue and profitability projections.
Business Development
• Identifies partnership opportunities and capitalizes on "add-on" sales opportunities across projects.
• Achieves "add on" revenue goals.
• Works in conjunction with our sales team to follow up on sales leads within practice.
• Grows long-term relationships with clients and capitalizes on equity and partnership opportunities.
Communication
• Serves as key participant in team and client meetings.
• Raises our visibility through involvement in local industry organizations.
• Confronts issues openly and quickly.
• Effectively communicates relevant project/practice information to superiors and peers in other practices.
• Tactfully communicates sensitive information.
• Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.
Technical Understanding
• Assists in the evaluation and redesign of practice offerings.
• Maintains knowledge and understanding of all relevant networking technology areas.
• Possesses a thorough understanding of our service offerings, technical preferences, and technical direction.


PROFESSIONAL QUALITIES

Leadership
• Provides leadership and direction to all project stakeholders.
• Pursues excellence in all aspects of business.
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Builds expert knowledge in our industry and conveys knowledge to others.
Teamwork
• Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.
• Works across practice to share lessons learned and best practices.
Client Management
• Manages day-to-day client interaction and expectations for multiple or large-scale projects.
• Anticipates clients’ needs and proposes alternative business solutions.
• Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships.
• Possesses a knowledge base of each client's business, organization and objectives.

ORGANIZATIONAL RESPONSIBILITIES

Internal Operations
• Easily recognizes areas for internal improvement and develops plans for implementation.
• Complies with and enforces standard policies and procedures.

Education and experience

• BA/BS degree with 0-4 years of related experience preferred.
• PMI CAPM certification preferred or other professional project certification.
• Cisco CSE or other networking training or experience preferred.
• ITIL Foundation or Six Sigma a plus.

Skills

• Proficient at use personal computers.
• Intermediate level of knowledge required on MS Office products, including but not limited to Outlook , Excel, Word, PowerPoint, Visio, MS Project.
• Project Management Information Systems, (PMIS a.k.a Quickbase, MS Access, Sharepoint), develop design and support applications within the PMIS system.
• Excellent communication skills both written and verbal.
• Prepare and perform customer and or management presentations.