Project Manager, Operations

Job description

**About Metergy Solutions Inc. (“Metergy”)** Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach. **Our Mission** Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a [Great Place to Work](https://www.greatplacetowork.ca/en/certified-company/z4870188000051659502) for the **second consecutive year**! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing. Come be part of a team that leads with **passion**, thrives on **positivity**, and delivers with **precision**. We’re proud of who we are and even prouder of where we’re headed. **Metergy office location is in Markham but will be moving to North York toward the end of 2026!** Metergy Solutions’ Operations team is responsible for the maintenance/service of completed submetering projects. The Project Manager, Operations will plan, execute and finalize Operations’ projects for Metergy Solutions. This includes resource management, planning, approval, procurement of materials, and communication with external teams. ### Responsibilities: - Review ticket requests, prepare work instructions for contractors/technicians/project coordinators, execute resolution, and update documentation. - Troubleshoot meter deficiencies locally & remotely. - Provide technical analysis of drawings and or electrical/mechanical systems to help support various contractors and internal staff on the work to be performemmunication and issue identification to help the business stay ahead of potential issues to develop sufficient mitigation plans to minimize impact to business and Metergy clients and customers - Continuous improvement to help the business operations evolve with changing market conditions and business growth plans. - Must demonstrate excellent customer service, time management, and problem-solving skills as related to the support and resolution of Operations’ projects. - Any other tasks in support of Operations’ projects as necessary. ### Qualifications: - Technical degree or diploma from a recognized university/college. - 4-5+ years of related experience in the maintenance and/or metering field. - Familiarity with electrical, water, gas and thermal metering/systems concepts will be an asset. - Have a strong background in troubleshooting and problem solving. - Possess strong communication skills and professional attitude that will positively affect customer relationships. - Must be able to travel to properties within GTA. - Position will be a split of in-office and in-field work. - Must possess a valid Ontario driver’s license.