Project Manager-Spanish language

Job description

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Project Manager Location: Belgrade, Serbia About the Role NCR Voyix is seeking an experienced Project Manager to lead and execute project management activities for customers across the Retail and Restaurant industries. This role will support both English and Spanish-speaking clients, driving successful deployments, innovation initiatives, and customer-focused project delivery. Full-time, office-based role located in Belgrade, Serbia. The ideal candidate brings extensive project management experience, strong stakeholder management skills, and a proven track record of leading complex implementations in fast-paced environments. Key Responsibilities Manage end-to-end project delivery for Retail and Restaurant customers. Coordinate deployment, implementation, and innovation initiatives across multiple projects. Develop and maintain project plans, timelines, budgets, and risk mitigation strategies. Act as the primary point of contact for customers and internal stakeholders throughout the project lifecycle. Ensure projects are delivered on time, within scope, and aligned with customer expectations. Lead project status meetings and provide regular progress updates to stakeholders. Collaborate with cross-functional teams including Sales, Professional Services, Product, Support, and Operations. Identify project risks, issues, and dependencies, and proactively drive resolution plans. Support continuous improvement initiatives and contribute to project management best practices. Manage multiple concurrent projects while maintaining a high level of customer satisfaction. Required Qualifications 5-10 years of experience in Project Management or a similar customer-facing delivery role. Spanish language proficiency is mandatory due to customer engagement requirements. Excellent verbal and written communication skills in English. Proven experience managing complex implementation, deployment, or transformation projects. Experience working with Retail and/or Restaurant industry customers. Strong stakeholder management and communication skills. Advanced proficiency in Microsoft Office Suite, including: Microsoft Excel Microsoft PowerPoint Microsoft Word Hands-on experience with project management and enterprise systems, including: ServiceNow (SNOW) EPM (Enterprise Project Management tools) Preferred Qualifications Experience working in multinational and customer-centric organizations. Background in technology deployments, software implementations, or business transformation initiatives. PMP, PRINCE2, Agile, Scrum, or other project management certifications are considered a plus. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”