Project Manager (USA - Fairfield (NJ))

Job description

Scope The Project Manager is responsible for leading the successful delivery of customer-facing video production environment (IP 2110 or SDI based), media technology, and platform implementation projects in line with customer requirements, business objectives, and established project management standards. We are seeking a strong Project Manager with a solid technical background, excellent communication skills, and the ability to lead cross-functional teams through complex technology deployments. This role serves as a primary driver throughout the project lifecycle, planning the overall project, coordinating internal and external stakeholders to ensure successful project execution, customer satisfaction, and operational readiness. While experience in broadcast or media environments is beneficial, it is not required. The ideal candidate demonstrates leadership, resilience, discipline, strong organizational skills, and the ability to perform effectively in fast-paced environments while managing multiple priorities. This individual must be comfortable communicating with stakeholders at all levels, including executive leadership and customer C-level teams, and be capable of managing critical issues and escalations through to resolution. Job Description Lead end-to-end delivery of customer implementation projects from initiation through go-live and handoff to support teams. Act as a primary point of contact for customers during the project implementation phase. Define project scope, objectives, deliverables, timelines, and success criteria in alignment with business and customer requirements. Develop, maintain, and execute detailed project plans while ensuring adherence to project management standards and methodologies. Monitor project schedules, milestones, budgets, risks, issues, and dependencies, ensuring timely delivery and stakeholder visibility. Collaborate with sales, operations, support, product owners, third parties, and customers to coordinate project activities and resources. Participate in pre-sales activities by reviewing technical proposals, contributing implementation estimates, and supporting customer discussions when required. Provide budgetary estimates and monitor project expenditures to ensure budget adherence. When applicable, track solution development, validation, testing, deployment, customer acceptance, and production readiness activities. Facilitate project status meetings and provide regular reporting to leadership and key stakeholders. Build and maintain strong relationships with customer stakeholders, including senior leadership and executive sponsors. Prepare and deliver project status updates, risk assessments, and executive-level presentations to customers and internal leadership teams. Manage project risks, issues, and escalations, ensuring timely communication, stakeholder alignment, mitigation planning, and resolution. Escalate project risks and issues appropriately while providing clear recommendations and recovery plans. Produce project documentation, implementation plans, risk assessments, status reports, and customer-facing deliverables. Support customer implementation activities including testing coordination, workflow reviews, consultations, and issue resolution. Ensure successful go-live execution, operational readiness, user training coordination, and delivery of required documentation. Coordinate transition activities and formal handover to support and operations teams following project completion. Profile 3+ years of Project Management experience delivering technology-focused projects. Strong technical background with the ability to understand software platforms, system integrations, cloud services, networking concepts, and technical workflows. Excellent verbal and written communication skills with the ability to engage technical and non-technical audiences. Experience managing project escalations, conflict resolution, and stakeholder expectations in complex delivery environments. Strong executive presentation and communication skills, including the ability to translate technical concepts into business-focused discussions. Demonstrated ability to perform effectively under pressure while managing competing priorities and deadlines. Experience managing project budgets, schedules, risks, resource planning, and project reporting. Proficiency with Microsoft Dynamics 365 (D365) and Office Suite, including Teams. Experience using project planning and project management tools such as Microsoft Project or equivalent. Familiarity with PMP, CAPM, PRINCE2, Scrum Master, Agile, or equivalent project management certification. Experience coordinating third-party vendors, subcontractors, and external implementation partners. Soft skills : Strong sense of accountability and ownership, with a commitment to delivering results and following through on commitments. Proactive mindset with the ability to anticipate challenges, remove obstacles, and drive projects forward with minimal supervision. Customer-focused mindset with strong relationship management skills. Ability to motivate and coordinate cross-functional teams without direct authority. Ability to confidently engage with senior executives, customer leadership teams, and C-level stakeholders. Strong negotiation, influence, and stakeholder management skills. Strong attention to detail and commitment to quality execution. Excellent time management, prioritization, and organizational skills. Discipline, resilience, adaptability, and accountability. Calm and effective decision-making during high-pressure situations and escalations. Ability to identify risks early, drive issue resolution, and maintain positive customer relationships. Strong sense of ownership and commitment to successful project outcomes. Languages : Fluent in English. Knowledge of other languages is an asset. Offer Offered salary : from $92,000 + variable compensation (+ depending on experience). Becoming part of the EVS Team not only means that you will receive a competitive salary in line with your skills and the market, but also a range of other additional wellness and healthcare benefits. EVS offers comprehensive healthcare, dental, and vision coverage for you and your eligible family members, fully paid by the company, starting on day one. We also provide a savings plan 401(k) in which the company will match 25% of all employee contributions. And yes, you read that right: no tricks, no fine print, no hidden catches & no asterisks. Our hybrid way of working policy will help you preserve your work-life balance. EVS will also give you the tools to develop your skills and your career by providing training and internal mobility opportunities. You will benefit from being part of a friendly and lively work environment driven by ambitious goals and supported by a dynamic, innovative team that brings out the best in motivated individuals. EVS is also proud to foster an inclusive workplace where diversity is valued, ensuring everyone has the opportunity to succeed. Discover more about what makes EVS an exceptional place to work by visiting our website . Join us and bring your potential to life! A background check will be conducted in accordance with applicable laws. Employment with EVS is contingent upon the successful completion of this background check.