Project Officer (Waste and Recycling) WCC624980

Job Details: Salary range : £42912 - £46854. Salary negotiable depending upon experience Work location : Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week : This job is available part-time, as a job-share, or full-time. This is because we want the best people for our roles and we recognise that sometimes those people aren’t available full-time. Contract type : Permanent Closing date : 22 September 2026 Interview date : To be confirmed About Us: THE EXTRAORDINARY STORY OF GRACE’S PASSION AND DEDICATION The Environment & Communities Directorate in Westminster City Council is a world of extraordinary stories. Where dedicated people like Grace are using their skills and passion to progress environmental action in the heart of London. It was at university where Grace first started campaigning for improved recycling facilities, water refill stations, and other eco-friendly initiatives. When she saw the real difference people could make when they came together, she knew she wanted to dedicate her career to community action for the planet. When she joined us as Principal Engagement Officer, Climate Emergency, she quickly established herself as a passionate advocate for community outreach, engaging various stakeholders across Westminster in the social causes, impacts and solutions to climate change, air pollution, and biodiversity loss. Grace became a driving force behind our first Citizens’ Climate Assembly, which took place across two weekends in the summer of 2023. Fifty residents were chosen at random from across our diverse communities to come together, learn about the climate emergency, and deliberate how we overcome the barriers to becoming a net zero city by 2040. The assembly produced several recommendations which have informed the evolution of our Climate Emergency Action Plan. Due to the success of this initiative, we’re holding more assemblies to continue community involvement in local decision-making. To see the work of the Westminster Citizens’ Climate Assembly, click here . The Role: As Project Officer (Recycling and Waste Services), you too can make a powerful contribution. Our work is high-profile and vital to enhancing the reputation of the City Council. You’ll support the successful management of multiple contracted services and interconnected operational projects. Environmental Protection Act 1990, UK Waste Regulations and other related legislation will underpin your work. The goal: helping ensure waste and recycling collections are delivered safely, consistently, and effectively for residents. You’ll report to the Waste & Recycling Manager (Operations), working closely together to support the delivery of high‑quality recycling and waste services. You will monitor, audit and report on the quality of work carried out by our Recycling and Waste Services Contract providers. Through research, evaluation, data analysis, performance monitoring and risk management. You’ll also take on project work to support new operational initiatives, service developments and improvements. You’ll apply project management methodologies throughout delivery — establishing plans, governance, dependencies and performance reporting. You’ll carry out site visits, inspections and meetings to investigate and resolve issues and complaints, as necessary. This means working closely with managing agents, housing providers, porters and concierges. And more broadly, you’ll produce reports for, and work across, government departments and local authorities on projects, proposals and operational initiatives. We encourage a positive, proactive attitude to recycling and waste management throughout the borough. To help us achieve this, you’ll collaborate with schools and businesses, as well as attend community events and festivals. With residents, you’ll be quick to assist with enquiries, always providing excellent levels of customer service. You'll be joining a small, supportive team with big responsibilities in the centre of London. Our work is a top priority for residents and expectations are high. There is scope to make this role your own and to develop. Please refer to the Job Description for more information. About You: To be a success, you’ll have experience in supporting or managing projects and programmes within the Public Sector, backed by a strong track record of delivery. You’ll be familiar with a recycling and waste management setting. The industry interests you, and you keep on top of legislation such as the Resources and Waste Strategy (2018) and Simpler Recycling statutory guidance. You’ll also bring expertise in moderate supplier/contract monitoring. Plus, you’ve managed and maintained a variety of documents to support operational project delivery and business objectives. You’re comfortable in a fast-paced environment, balancing multiple demands and achieving priorities. You’re a natural collaborator with internal and external stakeholders. When conflicts arise, you remain tactful, diplomatic and professional. Crucially, you’re passionate about delivering an effective service for our residents.Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.